What are the responsibilities and job description for the Server - Canyon Club position at Loews Hotels & Co?
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Who We Are:
Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success.
Canyon Club is a breakfast and lunch restaurant. You must be available to work shifts starting as early as 5 AM.
Who You Are
Required:
Who We Are:
Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success.
Canyon Club is a breakfast and lunch restaurant. You must be available to work shifts starting as early as 5 AM.
Who You Are
- Service-focused professional with strong communication skills
- Confident in menu knowledge and offering thoughtful recommendations
- Detail-oriented and organized during busy service periods
- Personable, warm, and committed to elevating the guest experience
- Collaborative teammate with a positive, solutions-focused mindset
- Greet guests promptly and present menus with confidence
- Take accurate food and beverage orders, including dietary preferences
- Serve food and beverages efficiently while ensuring quality and presentation
- Check back with guests to ensure satisfaction throughout their visit
- Process payments accurately using POS systems
- Maintain thorough menu knowledge to offer recommendations
- Communicate guest needs or special requests to the kitchen or bar
- Keep tables and surrounding areas clean, tidy, and stocked
- Assist with opening, closing, and restocking duties
- Support team members to ensure timely and coordinated service
- Address guest concerns professionally and escalate when needed
- Perform additional duties as assigned
Required:
- Previous restaurant or hospitality experience
- Strong guest service and communication skills
- Ability to stand, bend, and lift up to 40–50 pounds as needed
- Flexibility to work weekends and holidays
- Experience with POS systems
- High School Diploma or equivalent
- N/A