Banquet Server - On-Call

Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We’re Looking For: An experienced Banquet Server who is responsible for providing prompt, efficient, and courteous food and beverage service during banquet events, including weddings, conferences, and corporate functions. This role involves pre-setting, serving meals and drinks, clearing tables, and ensuring a high level of guest satisfaction. The Banquet Server works closely with the banquet team to ensure the smooth execution of events and adherence to service standards. Who You Are: Ability to listen carefully to guests' requests and relay instructions to others. Skilled communicator capable of engaging with guests and team members with clarity and professionalism Guest service focused and able to anticipate guests’ needs and deliver a high level of personalized service. Team player who contributes to a positive environment and smooth operations. Familiar with various types of food and beverages commonly served at banquets, including dietary restrictions and preferences. Ability to remain calm under pressure and resolve conflicts quickly (e.g., guest dissatisfaction, mistakes in orders). Veterans and military spouses are encouraged to apply. What You’ll Do: Assist in setting up banquet rooms according to the Banquet Event Order (BEO), including arranging tables, chairs, linens, silverware, glassware, and other service items. Ensure proper placement of all dining and service equipment, and that the event area is clean and well organized before guests arrive. Greet guests as they arrive at the event and ensure they are seated comfortably. Serve meals and beverages in a timely and professional manner, following the service sequence outlined by the Banquet Captain or Manager. Refill beverages and attend to guest needs throughout the event. Ensure food is served at the appropriate temperature and that presentation meets hotel standards. Clear plates, glassware, and silverware promptly after each course is served and as guests finish their meals. Reset tables for subsequent courses or events as needed. Assist with the breakdown and cleanup of banquet spaces after events, ensuring the room is left in a clean and organized condition. Provide attentive, friendly, and professional service to all guests, addressing their needs and special requests with a positive attitude. Handle any guest complaints or issues discreetly and report them to the Banquet Captain or Manager as needed. Work closely with the banquet team to coordinate service, ensuring that food and beverages are served according to the event timeline. Communicate with kitchen staff regarding food service needs, special dietary requirements, and any changes to the menu or service flow. Assist with setting up and maintaining buffets, food stations, or beverage stations as required by the event. Your Qualifications Includes: Two to four years’ experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred. High School Diploma, or equivalent. Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift. TIPS (or Local/State alcohol training equivalent) Certification required. Flexibility to work varying shifts, including nights, weekends, and holidays, as needed. The wage for this position is $16.50. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Salary : $17