What are the responsibilities and job description for the Housekeeping Manager position at Loews Arlington Hotel?
Loews Arlington Hotel offers job seekers a large-scale resort and meetings environment in Arlington's sports district. Team members support 888 rooms, five dining venues, pools, spa services and 266,000 square feet of event space, with skybridge access to Live! by Loews.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
A passionate and detail-driven Manager of Housekeeping who will lead with purpose and precision. You'll be the driving force behind creating immaculate spaces that elevate the guest experience and reflect Loews' commitment to excellence. In this role, you'll combine operational expertise with a proactive mindset to ensure every corner of our property meets the highest standards of cleanliness and comfort.
Who You Are:
Hospitality Enthusiast: You take pride in creating exceptional guest experiences through flawless housekeeping operations
Proactive Leader: You anticipate needs, solve challenges before they arise, and inspire your team to deliver excellence every day
Detail-Oriented Visionary: You notice what others miss and set the bar high for quality and consistency
Collaborative Communicator: You thrive in a team environment and build strong relationships across departments
Operational Expert: You balance efficiency with care, ensuring smooth processes without compromising guest satisfaction
Veterans and military spouses are encouraged to apply
What You'll Do:
Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews' exacting standards
Analyze room turns and staffing needs, making real-time adjustments to optimize performance
Develop and implement housekeeping procedures that drive efficiency and maintain a pristine environment
Interview, hire, and mentor team members, fostering growth and engagement
Maintain optimal staffing levels and manage labor costs effectively
Coordinate with other hotel departments to ensure seamless operations and guest satisfaction
Oversee uniform and laundry services, ensuring quality and timeliness
Hold regular team meetings to share updates, celebrate wins, and address challenges
Evaluate team performance and coach for continuous improvement
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned
Your Qualifications Include:
Bachelor's degree or relevant work experience required
Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required
Previous experience with Opera Property Management System preferred
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
Ability to stand for long periods of time required
Ability to push, pull, and lift items weighing up to 25lbs
Who You'll Supervise:
Housekeeping Team
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.