Project Administrator - National Material

Project Administrator – National Material

 Who you’ll work with:

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

•  People: Encouraging the success of our people.
• Trust: Building relationships among ourselves, customers, vendors & other partners.
• Commitment: Continuously striving to deliver high-quality, measurable results.
• Innovation: Providing ideas & solutions for our customers.

What we’re looking for

The Project Administrator – National Material plays a vital role in ensuring the accurate and timely coordination of materials, documentation, and communication that supports our national account customers. This role will deliver customer support excellence through internal and external collaboration to drive accuracy in material planning, quoting, and order execution. The ideal candidate demonstrates ownership of tasks, strong organization, attention to detail, and proactive communication to ensure project success to meet customer Service Level Agreements (SLAs).

What you will be doing as a key player on our dynamic team:

• Review, clarify, and confirm customer material request.
• Promptly, and effectively communicate internally and externally through email, phone, and in person.
• Track and report progress on assigned tasks, proactively identifying risks and assessing potential solutions – escalating as needed.
• Utilize Loeb Electric ERP (Epicor Eclipse) and standard operating procedures (SOP’s) for inventory evaluation, vendor details, bid and order entry, and order queue management.
• Provide order documentation through applicable tools (e.g., Groove, Eclipse, Smartsheet, Outlook).
• Build skills to cross lighting products with best fit matching key criteria provided as well as desktop research.
• Develop an understanding of ‘why’ to build your material, process, Loeb, and customer knowledge.
• Deliver a superior customer experience – always working toward a solution to support our customer’s needs. 
• Work as a team player – jumping in to help others as needed on task completion.
• Participate in training opportunities to develop material and customer service knowledge.
• Proactively manage a queue of customer requests, coordinating with the outside sales team or manager as needed.
• Utilize client-specific web portals for data access and entry as directed.
• Support the accuracy of material pricing and financials in line with customer agreements.
• Assist with filing material claims for warranty support.
• Prepare and compile material documentation for customer sharing.
• Build knowledge of construction takeoffs, and how to identify material and their quantities. 
• Attend client or vendor meetings occasionally, as directed.
• Maintain professional relationships that reflect the company’s mission, vision, and values.

Experience: 

• 2 years of experience supporting customers with high expectations.
• Prior experience in construction or B2B material is strongly preferred.

Core Competencies:

• Effective and professional communication skills, both written and verbal.
• Strong organizational and time management skills, capable of handling multiple priorities simultaneously. 
• Analytical and detail-oriented with the ability to identify and resolve issues independently. 
• Customer-focused and deadline-driven with a proactive, problem-solving mindset. 
• Comfortable with technology and data entry; proficiency in Microsoft Office (Excel, Outlook, Word). 

Education:

• High School Diploma or GED required.
• Associate or bachelor’s degree in business, Project Management, or a related field preferred.

 Essential Job Functions:

• Lifting/Carrying: Occasionally required to lift and carry office materials, files, or supplies weighing up to 20 pounds.
• Sitting/Standing/Walking: Prolonged periods of sitting at a desk using a computer; occasional standing, walking, or moving between departments or meeting locations.
• Reaching/Handling: Regular reaching, grasping, and handling of office materials; frequent use of hands and fingers for keyboarding, writing, filing, and operating office equipment.
• Vision: Specific vision abilities include close vision and the ability to adjust focus, necessary for reading documents, using a computer, and reviewing documents.
• Hearing/Speaking: Ability to communicate clearly and effectively in person, by phone, and in virtual/video meetings; ability to hear instructions and interact with team members and customers.
• Environmental Conditions: Work performed primarily in a professional office environment with minimal exposure to adverse conditions. May occasionally involve travel to other company sites, vendor locations, or offsite meetings.
• PPE Use: Generally not required; however, may occasionally be necessary depending on location (e.g., close-toed shoes, high-visibility vest when visiting the warehouse).

EEO and Accommodations

Loeb Electric is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Loeb Electric also considers qualified applicants with criminal histories in accordance with legal requirements. We welcome and encourage applications from individuals with disabilities. Reasonable accommodations are available throughout the selection process—please inform our Talent Acquisition team if you require accommodations during the interview process.