What are the responsibilities and job description for the Receptionist position at Lodging and Leisure Investments?
We are seeking to hire an experienced Receptionist to join The Retreat. If you're a passionate self-starter, this is the position for you. Apply now!
Responsibilities for Receptionist
- Answer and direct phone calls in a polite and friendly manner
- Welcome visitors in a warm and friendly manner, and answer any questions visitors have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors and of appointments received
- Take inventory of supplies and restock as needed
- Flexible hours, and weekends are required
Qualifications:
Education:
- High school diploma or equivalent (required).
Experience:
- Previous experience in a customer service or hospitality role (preferred).
Skills:
- Excellent communication and interpersonal skills to engage with guests and coworkers.
- Strong organizational skills with attention to detail and the ability to multitask.
- Ability to work in a fast-paced, customer-facing environment.
- Problem-solving skills to address guest concerns and resolve issues efficiently.
- Knowledge of local attractions and services available to guests.
Physical Requirements:
- Ability to stand for extended periods and move around the desk area.
- Ability to lift and carry small packages or luggage up to 25 pounds.
- Ability to work at a fast pace, especially during peak times.
Work Environment:
- Shifts may include evenings, weekends, and holidays.
Compensation:
- Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
DISCLOSURE STATEMENT
No one Job Description, for any one position, can possibly encompass all responsibilities, which may be requested. The above Job Description is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.