What are the responsibilities and job description for the Software Engineer III, AI position at LodgeLink?
Scottsdale, AZ
About The Role
As a Sr. Software Engineer focused on AI, you will design, build, integrate, and operate production-grade AI capabilities that support LodgeLink’s customer-facing products and internal business workflows. You will apply strong software engineering practices to LLM-powered applications, AI agents, and intelligent workflow automation.
This is an experienced software engineering role dedicated solely to AI projects. You will work across existing services, APIs, data sources, and business systems to move AI solutions from concept and experimentation into secure, reliable, observable, and maintainable production systems. You will also provide technical leadership, help establish AI engineering standards, and coach other engineers as LodgeLink expands its AI capabilities.
This role is hybrid - in-office with 20% flexibility to work from home.
Responsibilities:
About LodgeLink
LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.
United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.
At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.
LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:
Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com
We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: LodgeLink
About The Role
As a Sr. Software Engineer focused on AI, you will design, build, integrate, and operate production-grade AI capabilities that support LodgeLink’s customer-facing products and internal business workflows. You will apply strong software engineering practices to LLM-powered applications, AI agents, and intelligent workflow automation.
This is an experienced software engineering role dedicated solely to AI projects. You will work across existing services, APIs, data sources, and business systems to move AI solutions from concept and experimentation into secure, reliable, observable, and maintainable production systems. You will also provide technical leadership, help establish AI engineering standards, and coach other engineers as LodgeLink expands its AI capabilities.
This role is hybrid - in-office with 20% flexibility to work from home.
Responsibilities:
- Develop tools and services that enable AI systems to securely interact with LodgeLink's platforms, APIs, data, and business processes.
- Integrate AI capabilities with existing applications and services using REST and other enterprise integration patterns.
- Design and implement context management, tool integration, orchestration, and evaluation patterns for production AI systems.
- Evaluate and select AI models based on quality, latency, cost, security, and operational requirements.
- Determine when AI is the right solution and when traditional software, business rules, or automation are more appropriate.
- Independently deliver features and services, proactively reducing ambiguity and de-risking technical challenges.
- Partner with Product, Data, Engineering, Infrastructure, Security, and business stakeholders to deliver practical AI solutions.
- Mentor engineers on AI development practices while remaining hands-on in solution delivery.
- Communicate AI capabilities, limitations, risks, and trade-offs to both technical and business audiences.
- Document architectures, design decisions, evaluations, and operating procedures to support long-term maintainability.
- Proven experience designing, building, deploying, and supporting production software applications and services.
- Hands-on experience delivering AI solutions, including LLM applications, AI agents, and workflow automation.
- Strong understanding of software architecture, scalability, reliability, security, and maintainability.
- Experience integrating applications and services through APIs, including REST, GraphQL, and other enterprise patterns.
- Ability to design AI solutions using tool integration, orchestration, and structured outputs.
- Experience evaluating AI systems for quality, latency, cost, security, and operational performance.
- Strong knowledge of cloud-native development, CI/CD, automated testing, observability, and operational support.
- Ability to troubleshoot complex issues across application, data, integration, and AI systems.
- Demonstrated technical leadership, strong communication skills, and the ability to explain AI capabilities, limitations, risks, and trade-offs to both technical and business stakeholders.
About LodgeLink
LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.
United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.
At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.
LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:
- Building a diverse and inclusive team, supporting career growth and development.
- Competitive base salaries.
- Share Appreciation Rights program for salaried employees.
- Paid vacation days and sick days.
- An employee charitable donation program.
- Hotel and travel discounts.
- Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance.
- Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park
- Company-hosted events, and a game room.
- Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.
- Free access to the Aspen Properties Fitness Centers, Golf Simulator & Lounge
Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com
We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: LodgeLink