Product Quality Engineer

Locus Robotics is a global leader in warehouse automation, delivering unmatched flexibility and unlimited throughput, and actionable intelligence to optimize operations. Powered by LocusONE, an AI-driven platform, our advanced autonomous mobile robots seamlessly integrate into existing warehouse environments to enhance efficiency, reduce costs, and scale operations with ease.

Trusted by over 150 industry leading retail, healthcare, 3PL, and industrial brands in over 350 sites worldwide, Locus enables warehouse operators to achieve rapid ROI, minimize labor costs, and continuously improve productivity. Our industry-first Robots-as-a-Service (RaaS) model ensures ongoing innovation, scalability, and cost-effectiveness without the burden of significant capital investments. With proven capabilities in diverse workflows—from picking and replenishment to sorting and pack-out—Locus Robotics empowers businesses to meet peak demands and adapt to ever-changing operational needs.

The Product Quality Engineer plays a critical role in ensuring product and supplier quality. This role involves providing quality assurance expertise, performing hands-on failure analysis of field returns, and supporting supplier development and management. This is an opportunity to join the ranks of a brilliant, high-performance team, deploying cutting-edge technology to address real-world logistics challenges for major global brands.

This is an onsite role (5 days per week) based out of Locus Robotics' Corporate Headquarters in Wilmington, MA. The role also includes up to 10% travel to contract manufacturing suppliers throughout New England.

Responsibilities

• Responsible for product quality and reliability in design and new product introduction (NPI), including DFMEA and DVT activities.
• Drive design-for-excellence (DfX) improvements and ensure manufacturing readiness for NPI.
• Use problem-solving methodologies to analyze and improve supplier performance, reducing non-conformances.
• Conduct risk-based assessments, certify products/processes, and implement supply chain mitigation controls.
• Partner with Engineering, Operations, Supply Chain, and Field Service to identify trends, perform root cause analysis, and drive corrective actions.
• Enhance data management systems for supplier qualification, performance tracking, and continuous improvement.
• Serve as technical expert for assigned commodities, supporting supplier performance through inspections and first article reviews.
• Coordinate supplier quality communications, including new part qualification, discrepant material resolution, and corrective actions.
• Monitor and analyze field quality data to identify failure trends, ensure data accuracy, and initiate corrective actions.
• Lead efficient failure analysis programs to deliver timely root cause and corrective action in collaboration with Engineering and Operations.
• Capture and integrate supplier and product quality lessons learned into upstream processes.
• Lead 8D teams and act as SME for supplier and product quality.

Qualifications

• Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering, or related field.
• 5 years of related technical/engineering experience, with a background in electro-mechanical and electronics assembly processes.
• Strong knowledge in GD&T, mechanical design evaluation, and manufacturing/measurement methods for sheet metal, machining, casting, injection molding, and welding.
• Demonstrated proficiency managing electromechanical assembly contract manufacturers.
• Understanding of SMT, wave solder processes, ICT, Flying Probe, AOI inspection, IPC 600, IPC 610, and IPC 620 is desired.
• Demonstrated proficiency performing PPAP/FAI reviews and approval.
• Team Oriented Problem Solving using globally accepted methodologies such as 8D, CAPA, DMAIC, PDCA, FMEA, DOE, FTA, etc.
• Lean Sigma experience, familiarity with concepts such as 6S, VSM, Kaizen, OEE, standardized work, TAKT Time etc.
• Strong system background based on experience with globally accepted quality system standards such as ISO9001, ISO13485, TS16949 or equivalent.
• Knowledge and application of statistics with a clear understanding of SPC, process capability, Cpk, MSA, regression analysis, hypothesis testing, sampling, etc.
• Proficient English communication skills, both written and verbal, with the ability to engage diverse audiences effectively.

Additional Information

Locus Robotics is an Equal Opportunity Employer.