Operations Coordinator

This position will be based fully in-office at our headquarters in Stamford, CT.

About Lockwood: We are The Lockwood Group™—a healthcare services platform built for today’s complex, fast-moving life sciences landscape. Our organization offers a comprehensive suite of capabilities, bringing best-in-class expertise in medical communications, education, animation and visualization, regulatory and clinical consulting, and market access. Powered by our network of specialized companies — we deliver science-first, insight-driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact—seamlessly, strategically, and collaboratively. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, are more responsive to our clients, wherever and whenever they do business.

Summary: The Operations Coordinator supports critical operational processes across the organization by ensuring consistency, accuracy, and timely execution of recurring administrative and compliance-driven activities. This role partners closely with Operations, IT, and cross-functional stakeholders to maintain internal systems, documentation, and controls that keep the business running smoothly.

The ideal candidate is detail-oriented, highly organized, and comfortable managing recurring workflows, audits, and process documentation while serving as a reliable operational back-up across teams.

Key Responsibilities

• Convert items into reports or Excel outputs and support basic project reporting.
• Prepare meeting materials (trackers, summaries, open items), capture notes, and document/action follow‑ups.
• Support recurring operational workflows, including audits, compliance tracking, and shared resource coordination.
• Maintain operational trackers, logs, documentation, and Integration & Project Management folders.
• Prepare monthly corporate survey files, validate data, and update related trackers.
• Assist with security and application audits, including tracking remediation actions.
• Process purchases in alignment with approval workflows.
• Maintain and update SOPs, including version control and approvals.
  
  

Education: A Bachelor’s Degree is required.

Professional Skills And Requirements

• Foundational experience supporting operations or projects through internships, academic work, or early career roles.
• Strong organizational skills, attention to detail, and effective time management.
• Ability to manage recurring tasks, follow structured processes, and maintain accurate documentation.
• Clear written and verbal communication skills with strong learning agility and problem solving ability.
• Comfortable using spreadsheets, shared drives, and workflow/task management tools.
• Familiarity with Microsoft Office (Excel, Outlook, SharePoint, Teams).
• Ability to learn new systems (workflow tools, ticketing systems, low code platforms).
• Experience preparing documentation, SOPs, or checklists (preferred).
• Interest in operations, process improvement, or project coordination.