What are the responsibilities and job description for the Director of Operations position at Lockwood, Andrews & Newnam, Inc. (LAN)?
Job Type
Full-time
Description
Full-time
Description
- Direct all operational processes in alignment with the firm’s strategic profitability and growth plans.
- Focus operational processes to drive efficiency, scalability, and quality in project delivery while maintaining a strong focus on profitability.
- Create and manage operating budgets, track key financial metrics (e.g., staff utilization, direct labor multipliers, and overhead), and ensure alignment with firm financial goals.
- Lead project and financial reviews to monitor performance, identify risks, and implement tactical strategies for improvement.
- Conduct and oversee monthly Practice Leader and Business group director reviews to evaluate operational performance and progress towards fiscal year goals.
- Assist in Quarterly Business Review meetings by preparing data, trends and identifying opportunities for improvement.
- Review Project Performance Metrics across all business groups to assess project performance.
- Monitor firm wide direct labor ratio as well as firm growth/loss metrics for each business group.
- Mentor and guide team members to support professional development, leadership growth, and a collaborative, high-performing culture.
- Lead assigned key firm wide initiatives to improve processes, procedures, and our performance.
- Bachelor’s degree in engineering
- 15 years’ experience in Engineering and operations leadership
- Professional License (PE)