What are the responsibilities and job description for the Human Resource Manager position at Lockwood Ace Hardware?
Join our team at Ace Hardware. We are a thriving chain of nine locally owned hardware stores dedicated to providing top-notch service and quality products to our community. As a family-owned business, we prioritize fostering a positive work environment where employees feel valued and supported.
We are seeking a dedicated and experienced Human Resource Manager to oversee all aspects of HR operations across our nine Ace Hardware stores. Position location is in Billings, Montana, must be willing to relocate if necessary. Duties include, but are not limited to:
Recruitment and Staffing:
Manage the full recruitment process, including sourcing, screening, interviewing, and onboarding new employees.
Work closely with store managers to identify staffing needs and develop effective recruitment strategies.
Implement best practices to attract and retain top talent in a competitive market.
Employee Relations:
Serve as the primary point of contact for employee inquiries, concerns, and grievances.
Foster positive employee relations by promoting open communication and resolving conflicts in a fair and timely manner.
Conduct regular check-ins and performance reviews to provide feedback and support career development.
Compliance and Policy Development:
Ensure compliance with federal, state, and local employment laws and regulations.
Develop and maintain HR policies and procedures, updating as necessary to reflect changes in legislation or company needs.
Conduct training sessions to educate employees and managers on HR policies, procedures, and best practices.
Benefits Administration:
Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
Serve as the liaison between employees and benefit providers, addressing questions and resolving issues as they arise.
Keep abreast of industry trends and best practices to continually enhance our benefits offerings.
Training and Development:
Collaborate with department managers to identify training needs and develop relevant programs.
Coordinate employee training sessions on topics such as safety, customer service, and product knowledge.
Support career development initiatives by providing resources and opportunities for skill enhancement.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent work experience).
3 years of experience in human resource management, preferably in a retail environment.
Strong knowledge of employment laws and regulations, with the ability to ensure compliance.
Excellent communication and interpersonal skills, with the ability to build rapport at all levels of the organization.
Proven ability to handle sensitive information with discretion and maintain confidentiality.
Detail-oriented with strong organizational and time-management skills.
SHRM-CP or PHR certification is a plus.
Benefits:
Competitive salary commensurate with experience.
Health insurance, retirement plan, and other benefits.
Opportunities for career growth and advancement within a growing company.
A supportive and inclusive work environment where your contributions are valued.
Join Our Team:
If you're passionate about supporting employees, fostering a positive work culture, and making a difference in the community, we'd love to hear from you! Please submit your resume and cover letter outlining your qualifications and why you're the ideal candidate for the Human Resource Manager position.