What are the responsibilities and job description for the Benefits Senior Analyst position at Lockton?
Your Responsibilities
The HRO Benefits Sr. Analyst works closely with the benefits consulting teams who help place employee benefit plans for our clients. We handle administration of these benefit plans including systems interactions, employee interactions and working closely with our clients to be sure their benefit plan administration runs smoothly.
The HRO Benefits Sr. Analyst works closely with the benefits consulting teams who help place employee benefit plans for our clients. We handle administration of these benefit plans including systems interactions, employee interactions and working closely with our clients to be sure their benefit plan administration runs smoothly.
- Assists in the administration of various benefits plans for various clients.
- Answers questions and provides information and general assistance regarding benefits and related HR programs, plans, policies, procedures, rules, and regulations in a timely manner.
- Coordinates and corresponds with various contacts, such as benefit carriers, employees and HR department.
- Manages the maintenance and storage of employee benefit records, accurate employee data entry in HRIS/Ben Admin system and appropriate administration of benefits enrollment and other transactions.
- Works closely with the benefits consulting team to assist with the overview of communications on plans and policies, as required to employees and HR.
- Supports the development of policies related to health and welfare benefits.
- Provides research, reporting and analytical support as required.
- Assists with the implementation of new benefit plans.
- Processes and audits vendor bills and prepares for payment.
- Coordinates annual open enrollment activities: provides task list and due dates; works within HRIS to update and confirm rates and rules; oversees preparation and assembly of materials; supervises the input, audit, company notification, and employee confirmation of changes; and makes sure all new data goes over to vendors appropriately.
- Recommends solutions to improve services, implement processes, and partner with HRIS, Audit and Payroll to support best practices.
- Resolves benefit and claims issues.
- Attends and participates in client and HRO team meetings.
- Attends workshops and internal training to stay informed of new trends and innovations in the field of benefits administration.
- Bachelor’s Degree is required.
- Four or more years of professional experience in benefits administration.
- Strong knowledge of HRMS/Benefits Administration systems.
- Ability to coordinate the day-to-day operations of employee benefit plans and programs including flexible benefits programs, group medical and life insurance plans, disability programs including FMLA administration, retirement plans
- General knowledge of Time and Attendance systems and payroll processing.
- Good understanding of Healthcare Reform.
- Experience in completing root cause analysis of system errors, ability to understand the way data flows, organizational structure in systems.
- Familiarity with carrier administration systems (i.e. BCBS, UHC, CIGNA, Delta, Aetna) and ability to trace a disconnect between the Benefits Administration system and the carrier.
- Knowledge of benefit specific guidelines of DOL, IRS, ERISA, HIPAA and ACA.
- Work under steady pressure with frequent interruptions and a high degree of contact by phone or in person.
- Work independently in the absence of supervision.
- Ability to exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
- Ability to interface with company leaders and represent the company in a professional manner.
- Legal right to work in the United States.
- On a very rare occasion, may need to be able to pass drug screening and answer any applicable COVID-19 questionnaire based on client needs. This would be at no cost to you and would be based on acceptable testing guidelines as provided by recommendations from the DOL, EEOC, ADA and CDC both at the State and Federal level for business necessity.