What are the responsibilities and job description for the AVP, Integrated Absence Solutions position at Lockton?
Your Responsibilities
Due to our success and increased business opportunities, we are looking for an IAS Assistant Vice President to provide technical and operational support within the Integrated Absence Solutions Practice. The ideal candidate is an experienced leader in absence and disability management, with at least 7 years in the field. They excel at managing client consulting engagements, developing strategic plans, and leading benefit analysis and process improvements. Strong knowledge of federal and state disability and leave regulations (FMLA, ADA, PPL/PFML) is essential, along with experience in vendor and client management.
Due to our success and increased business opportunities, we are looking for an IAS Assistant Vice President to provide technical and operational support within the Integrated Absence Solutions Practice. The ideal candidate is an experienced leader in absence and disability management, with at least 7 years in the field. They excel at managing client consulting engagements, developing strategic plans, and leading benefit analysis and process improvements. Strong knowledge of federal and state disability and leave regulations (FMLA, ADA, PPL/PFML) is essential, along with experience in vendor and client management.
- Deploy, deliver and manage client consulting engagements
- Create strategic multi-year consulting plans to deploy necessary IAS services to all assigned clients including but not limited to marketing, implementation support, audit, current state assessment/operational review, benchmarking, policy review, alternative plan design analysis, etc.
- Conduct strategic client meetings for both current and future state benefit analysis, technology harmonization, and integration of workforce planning for internal and external stakeholders
- Participate in financial analysis of cost/insurance solutions related to employer life, disability and leave programs
- Evaluate leave administration functions and connections, enabling clients’ employee absence programs and recommend process improvements
- Analyze employer Plan documents, SPDs, policies and procedures for compliance, design, and operational improvement opportunities
- Conduct benchmarking of existing Life, Disability and Leave designs against comparator groups for new program introduction
- Manage vendor implementation plans with clients to ensure successful transition and communications
- Prepare client presentations and reports for internal and external partners
- Work with Client Service Team to assist with client/carrier relationship development and issue resolution including but not limited to complex claims resolution
- Manage individual client service budgets
- Mentor junior colleagues
- Attend lunch and evening events with clients to build ongoing relationships
- Regular business travel throughout the United States
- Bachelor’s degree
- 7 years of progressive experience in absence management, disability management, or benefits administration.
- Deep knowledge of federal, state, and local regulations related to absence management (e.g., FMLA, State Disability and Leaves, PPL/PFML, ADA).
- Experience managing vendor relationships and overseeing outsourced service providers.
- Understanding of HR systems and tools, with a focus on absence management technologies.
- Understanding of large, national clients’ needs and challenges
- Proven ability to develop and execute strategic plans that align with business objectives.
- Excellent communication, interpersonal, and presentation skills, with the ability to build relationships at all organizational levels.
- Understanding of Life and Disability group underwriting and funding arrangements
- Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements.
- Ability to lead and motivate teams in a fast-paced, dynamic environment.
- Strong customer service skills with the ability to develop strong relationships with multiple stakeholders and a proven track record of delivering exceptional client service
- Excellent communication, analytical, critical thinking and problem-solving skills with proven ability to interact with associates, clients and vendors at all levels of responsibility
- Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, Word, Outlook) with advanced ability to manipulate large spreadsheets, census data, benchmarking data, etc.
- Legal right to work in the United States.