Account Manager- Surety

Your Responsibilities

Lockton is the world’s largest privately held, independent insurance broker, with over 8,000 Associates globally. We’re known for our client-first approach, innovative solutions, and a culture that values people and performance. We’re seeking a Surety Account Manager to join our Northeast team and deliver exceptional service to our clients.

What You’ll Do:

• Manage Surety Programs: Oversee daily operations, including bond execution and lifecycle documentation.
• Client Support: Deliver bonds, respond to inquiries, and support new bond implementations.
• Billing & Documentation: Handle new and renewal billings, ensure accuracy, and maintain confidentiality.
• Collaborate & Communicate: Work closely with clients, underwriters, and internal teams to ensure seamless service and proactive updates.
• Build Relationships: Foster strong connections with clients and surety markets.
• Contribute Strategically: Partner with account executives and practice leaders to maintain and grow client programs. Participate in meetings and create client-facing dashboards and reports.
  
  

Qualifications

• Account Manager: 3–5 years in surety client service
• Senior Account Manager: 6 years of relevant experience
• Education: Bachelor’s degree in a business-related field or equivalent experience
  
  

Skills:

• Proficiency in contract and/or commercial surety
• Strong communication and organizational skills
• Familiarity with Microsoft Office, online surety systems, and SurePath/Tinubu (a plus)
• Licensing: Ability to obtain and maintain a state-specific P&C Insurance License and Notary Public
  
  

What Sets You Apart:

• Strong time management and prioritization skills
• Professionalism and a client-first mindset
• Critical thinking and self-direction
• Leadership and mentoring capabilities
• Commitment to continuous learning and industry engagement
  
  

If you're passionate about delivering outstanding client service and want to be part of a collaborative, forward-thinking team, we’d love to hear from you!