What are the responsibilities and job description for the Office Coordinator position at Lockton Companies and Careers?
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
JOB SUMMARY
Provides facilities, office services, and reception/hospitality support to associates, producers, and clients with general direction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs a combination of the following duties, with the possibility of additional duties yet unnamed:
Manages communications by relating important or pertinent information regarding the building and or office to Facilities and office services team lead.
Is the central point of contact for office information or associate requests relating to facilities, mailroom, and hospitality.
Is available to handle reception duties as needed for back-up coverage due to team outage or illness.
o Greets and routes walk-in guests to the proper location.
o Understands this position is the initial contact point for all associates, clients, and producers
o Performs light clerical duties to support the daily business activities of the front office.
Is responsible for ‘State of the Offices/Meeting Rooms’, including facilities upkeep, cleanliness, accidents, and organization. Takes necessary steps to ensure that the offices/meeting rooms stay clean, organized, and safe, including but not limited to, cleaning of the common areas, offices/workstations, kitchens and/or supply areas.
Coordinates, manages and/or assists with office functions in the office services department (mailroom). Including, but not limited to, sorting mail, handling checks, shipping and printing requests.
Is available to handle light administrative duties, facilities, and office services duties when required.
o Compose, coordinates, and prepares a variety of communication pieces including but not limited to, correspondences, internal documents and email(s) to internal clients
o Schedules meetings and maintains calendar as necessary.
o Maintains contact lists and updates on a regular basis.
o Handles small projects as assigned.
o Helps in Office Services (OSD) duties including but not limited to processing new mail, helping with shipping, and print requests
o Helps with Facilities duties including but not limited to office/furniture moves, invoice payments, contacting office vendors, and building maintenance requests.
§ Other duties as may be assigned or modified as business needs dictate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
§ Education and/or Experience
High School Diploma, Associates degree, or two to three years of equivalent work experience
§ Language Skills
Excellent verbal and written communication skills. Ability to understand and carry out verbal and
written instructions. High comfort level handling phone calls with ease.
§ Mathematical Skills
Basic mathematical proficiency
§ Reasoning Ability
Must be able to demonstrate critical thinking and resolve issues and conflict with minimal escalation
§ Computer Skills
Proficiency with all general office skills, including Microsoft Office programs
§ Personal Development
Demonstrated ability to instill confidence and comfort with internal and external clients
Must have strong value of service to others and to the offices
§ Other Skills or Abilities
Above average organizational skills in order to perform the duties of the position Communicates in a positive manner to contribute to a cohesive, pleasant work Ability to multitask in a fast-paced environment that is deadline-driven
Detail-Oriented
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the associate is expected to be able to remain in a stationary seated position for extended periods of time; the person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.; constantly operate a computer including heavy keyboard typing at times, and other office productivity machinery, such as a calculator, copy machine, and computer printer; the person in this position frequently communicates with others via phone, in person, or via video call and must be able to exchange accurate information in these situations; the person must be able to move up to 40 lbs.
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100 Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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Salary : $49,013 - $58,815