What are the responsibilities and job description for the Purchasing Generalist position at Lockstep Technology Group?
Description
About Lockstep
At Lockstep, we believe great technology isn’t just about infrastructure - it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.
What We Offer
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) Plan
- Short-term/long-term disability and life insurance
- Flexible PTO
- 8 company-paid holidays and 1 floating holiday
- Employee Assistance Program (EAP)
About the Role
We are looking for a proactive Purchasing Generalist to join our team onsite in Greenville to play a key role in managing the purchasing process. This position involves creating and issuing accurate purchase orders, maintaining efficient collaboration with Sales, IT, and Accounts Payable teams, and promptly addressing vendor and employee inquiries. The ideal candidate will be a self-starter, detailoriented, skilled in resolving discrepancies, and capable of managing purchase order requests efficiently in our system. Additional responsibilities include providing backup support to other members of the team and assisting with operational tasks as needed. Strong communication and organizational skills are essential for success in this role.
What You'll Own
- Create and issue accurate purchase orders (POs) to vendors within 2 business days.
- Ensure that all relevant information is attached to the originating Opportunity and the POs to ensure seamless processing.
- Work closely with the Sales and Inside Sales teams to validate order accuracy in the purchasing system (ConnectWise).
- Coordinate with IT and Facilities teams to procure items for internal use.
- Partner with Accounts Payable to address and resolve invoice discrepancies.
- Respond to inquiries from vendors and internal employees within one business day.
- Escalate issues as needed using ticketing systems, phone calls, or video meetings to achieve quick resolutions.
Additional Responsibilities:
- Monitor and manage the department email.
- Manage RMA’s to be processed within 30 days.
- Monitor and manage purchasing requests in ConnectWise to ensure efficiency and compliance.
- Provide backup support for other personnel as required.
- Perform other duties assigned.
Requirements
What We're Looking For
- Experience with purchasing
- Fluency in Word, Excel, Outlook, and Foxit
- Ability to independently achieve results and self-direct work responsibly
- Excellent communication skills with the ability to build relationships
- Analytical skillset and close attention to detail
- Ability to interpret and apply company policies and procedures
- Maintaining confidentiality and appropriately handling sensitive information with tact and discretion
- Bachelor’s degree preferred
- Knowledge of finance or purchasing systems preferred
What to Expect
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
Office environment: prolonged sitting at a desk and using a computer, must be able to lift at least 15 pounds, and be able to work in an office with other employees.
Schedule: Full-time, 5 days a week onsite in Greenville, SC
Equal Opportunity Employer
Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state,