What are the responsibilities and job description for the Inside Sales Manager position at Locksmith Keyless?
Company Description
Established in 2013, Locksmith Keyless is a leading distributor of replacement automotive keyless entry remotes, transponder keys, and programming technology. Based in the Miami, Florida area, we provide high-quality locksmith hardware and automotive tools at competitive prices. With a rapidly growing customer base and high demand, we are committed to never compromising on quality.
Role Description
This is a full-time, on-site role for a Sales Specialist located in Hialeah, FL. The Sales Specialist will be responsible for driving sales and revenue through customer interactions and support. Day-to-day tasks include engaging with customers, managing sales activities, providing product training, and delivering excellent customer service. The role requires strong communication skills and the ability to manage sales processes efficiently.
Currently hiring for our inside sales department, which includes taking care of customer accounts, bringing in new customers with a high volume of incoming & outgoing calls.
Qualifications
- Strong Communication and Customer Service skills
- Proven Sales experience and proficiency in Sales Management
- Ability to conduct Training sessions and support customer queries
- Strong organizational and time management skills
- High level of motivation and ability to work in a fast-paced environment
- Previous experience in the automotive or locksmith industry is a plus
- Bachelor's degree in Business, Marketing, or related field is preferred
- We’re looking for a results-driven sales representative to actively seek out and engage customer prospects.
- Selling products by phone using proven techniques to prospective customers
- Maintaining positive business relationships to ensure future sales
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes monthly
- Coordinate sales effort with team members and other departments
- Continuously improve through feedback
- Must be comfortable taking customer calls daily and making a high volume of outbound phone calls weekly/ daily/ hourly.
- Exceed monthly and yearly sales goals.
- Accept or complete any tasks or duties as assigned.