What are the responsibilities and job description for the Parts Counter position at Lockhart Cadillac Greenwood?
Automotive Parts Counter Person
Lockhart Cadillac Greenwood | Greenwood, Indiana
Lockhart Cadillac Greenwood is seeking an experienced Automotive Parts Counter Person to join our team. The ideal candidate is knowledgeable, organized, customer-focused, and able to accurately support retail customers, wholesale accounts, and dealership service technicians in a fast-paced parts department.
Key Responsibilities- Assist retail and wholesale customers and service technicians with parts inquiries and orders.
- Identify and locate the correct parts using electronic catalogs, vehicle information, and manufacturer resources.
- Prepare accurate estimates, invoices, special orders, and returns.
- Maintain clear communication regarding availability, pricing, substitutions, and order status.
- Receive, stock, organize, and help maintain accurate parts inventory.
- Process warranty, core, and return items according to dealership and manufacturer procedures.
- Support department sales, gross-profit, customer-satisfaction, and inventory-control goals.
- Maintain a clean, safe, and professional parts counter and storage area.
- Previous automotive parts experience is required.
- Working knowledge of automotive parts, systems, and terminology.
- Ability to read and interpret parts catalogs, repair orders, and vehicle identification information.
- Strong computer, data-entry, and basic math skills.
- Excellent customer service, communication, and problem-solving abilities.
- Ability to manage multiple priorities with accuracy and attention to detail.
- Dependable attendance and willingness to work the dealership’s scheduled hours.
- Valid driver’s license with an acceptable driving record.
- Ability to safely lift and move parts and packages are commonly handled in an automotive parts department.
- High school diploma or equivalent.
- General Motors parts experience is preferred.
- Experience with dealership management systems and GM electronic parts catalogs.
- Experience supporting wholesale parts accounts or a dealership service department.
- Familiarity with inventory-control, warranty, and core-return procedures.
If you have solid automotive parts experience and take pride in providing accurate, professional service, we invite you to apply to join the Lockhart Cadillac Greenwood team. Please submit your résumé or employment application for consideration.
Lockhart Cadillac Greenwood is an equal opportunity employer.