Operations & Program Coordinator (Youth Soccer)

**READ THE ENTIRE JOB DESCRIPTION FOR STEPS ON HOW TO APPLY. THIS ROLE REQUIRES MORE THAN JUST UPLOADING YOUR RESUME**

About Us

Locker Soccer Academy and Locker Elite Club are organizations dedicated to youth soccer development in Powell, Ohio. Locker Soccer Academy runs small-group classes, camps, and events focused on building skill, confidence, and a love of the game for younger and developmental players. Locker Elite is our competitive club.

Across both programs, we're passionate about player development over wins, early pressure, and early specialization. We pride in building an experience that keeps players and families coming back season after season.

About the Role

We're hiring a full-time Program & Club Coordinator to be the organizational backbone of both Locker Soccer Academy and Locker Elite Club. This is a full time in-person role. Part of your role requires you to be front-facing with parents & families, and also working behind the scenes running the administrative and operational engine.

You'll work closely with the owner, COO, and team of coaches, but you will own the details — registration, communications, scheduling coordination, events, and supporting the growth of both organizations. This role is a strong fit for someone who wants hands-on experience in the business side of sports and is thinking about a future in General Management or Sports Management.

What We're Looking For

• Genuinely enjoys working with kids, families, and coaches
• Extremely detail-oriented and organized
• Tactical and execution-focused; comfortable living in spreadsheets and systems to track leads, rosters, and registrations
• Dependable and comfortable owning processes with minimal oversight
• Communicates confidently and warmly on the phone, by text, and in person (see questions below)
• Comfortable guiding parents through enrollment conversations
• Able to organize projects and manage their own time to see them through to completion
• Not required, but a strong plus: former athlete who is interested in pursuing General Management or Sports Management as a career path is a great fit for this role

Schedule & Location

• Full-time, approximately 40 hours/week, based in Powell, Ohio (onsite is required)
• Requires some weekday evening availability and Saturdays

Key Responsibilities

Locker Soccer Academy — Families & Front Desk

• Serve as the first point of contact for current and prospective families via phone, text, and in person
• Answer questions about classes, programs, scheduling, and policies; help families choose the right class for their child
• Assist with registration and account setup; manage and approve class waitlists
• Manage the admin@lockersoccer inbox and respond promptly to inquiries
• Follow up on new leads from the website, social media, email, and birthday party requests; track leads and outcomes in our CRM/spreadsheet
• Schedule free trial classes, coordinate coach reminders, greet families onsite, and follow up after every trial to close the loop on enrollment
• Coordinate birthday parties end-to-end: scheduling, bartender, food/dessert ordering, and day-of logistics
• Help maintain a clean, organized, and welcoming facility
• Plan and execute events including tournaments and parties

Locker Elite Club — Operations & Administration

• Serve as the central communications hub between the club, all coaches, and parents club-wide
• Manage registration for all teams each season: open/close windows, deadlines, and payment tracking
• Collect and maintain required paperwork — waivers, medical forms, age verification, league player passes — and keep master rosters current
• Coordinate shared club resources such as field/space bookings across teams and a master club calendar (note: individual coaches schedule their own games)
• Manage uniform ordering and club equipment inventory across all teams
• Onboard new coaches each season and serve as their go-to resource for administrative questions
• Coordinate club-wide events such as tryouts/evaluations, picture day, and end-of-season recognition

Growth & Recruiting

• Brainstorm and lead new-player recruiting initiatives during the off-season with owner, COO, and marketing — clinics, referral campaigns, school/rec-league outreach, social media pushes, and similar strategies
• Own the new-player registration process: inquiry handling, trial/tryout scheduling, follow-up, and tracking
• Build relationships with local schools, rec leagues, and feeder programs as pipelines for future players
• Review season-over-season retention and enrollment trends and propose improvements
• Coordinate marketing materials (flyers, social content, sign-up pages) with the owner
• Plan and run off-season events: tryouts, informational sessions for new families, and meet-the-coach nights

How to Apply

This role starts with a video, not a resume review. We are looking for someone who can communicate warmly and authentically and follow directions.

• Submit your resume
• Submit a short video (5 minutes or less) answering the application questions below. You can record your video, and upload to Vimeo or YouTube (they can be unlisted so others can’t see).
• Answer the written application questions below in your own words.

Important: Applications with answers (written or video) that appear to be generated by AI, copied, or scripted from a template will NOT be considered. We want to hear how you actually think and talk.

Video Questions

• Why are you interested in this role?
• What do you know about Locker Soccer?
• What is your most relevant experience for this role?
• Tell me about a time a customer was frustrated with you or your organization. How did you handle that situation? What did you say to them?

Written Questions

• What does 'detail-oriented' mean to you, with a specific example from your life or work?
• What are your career goals over the next 1-3 years, and how do you see this role fitting in?
• This position requires onsite work in Powell, Ohio, primarily on evenings and Saturdays for Academy hours, with flexible daytime hours for Club work. Are you located within a reasonable commute and able to work this type of schedule?

Locker Soccer Academy and Locker Elite Club are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees, players, and families.

Pay: $40,000.00 - $43,000.00 per year

Application Question(s):

• What does 'detail-oriented' mean to you, with a specific example from your life or work?
• What are your career goals over the next 1-3 years, and how do you see this role fitting in?
• This position requires onsite work in Powell, Ohio, primarily on evenings and Saturdays for Academy hours, with flexible daytime hours for Club work. Are you located within a reasonable commute and able to work this type of schedule?
• View job description for Video Questions. Please copy and paste the link to your video (Youtube or Vimeo links are fine, you can make these unlisted so others can't view) below this question.

Work Location: In person

Salary : $40,000 - $43,000