What are the responsibilities and job description for the Office Administrative Assistant position at Local Home Care Agency?
We are seeking a highly organized, proactive, and service-oriented Office Administrative Assistant to join our team. The ideal candidate thrives in a fast-paced environment, follows instructions accurately, takes initiative, and can work independently with minimal supervision. This role requires excellent organizational skills, strong communication abilities, and a genuine passion for serving others—especially seniors within our community.
Key Responsibilities
- Manage and maintain calendars, appointments, meetings, and scheduling activities.
- Organize, update, and maintain both electronic and physical filing systems to ensure records are accurate and easily accessible.
- Answer and manage incoming phone calls, text messages, and emails in a professional, timely, and courteous manner.
- Conduct outbound phone outreach to clients, community members, partners, and prospective participants as needed.
- Provide information, address inquiries, follow up on requests, and ensure excellent customer service at all times.
- Assist clients, visitors, and community members with warmth, respect, and professionalism.
- Follow instructions carefully and execute tasks efficiently and accurately.
- Take initiative in identifying and resolving administrative issues before they escalate.
- Handle confidential information with discretion and integrity.
- Coordinate office operations and provide administrative support to leadership and team members.
- Prepare correspondence, reports, forms, and other office documents as needed.
- Monitor office supplies and assist with maintaining an organized and efficient work environment.
- Support programs and activities that benefit seniors and the local community.
Qualifications and Skills
- Previous experience in an administrative, office support, or customer service role preferred.
- Excellent calendar management and organizational skills.
- Experience managing both digital and hard-copy filing systems.
- Strong ability to follow instructions thoroughly and accurately.
- Self-motivated, proactive, and able to work independently without constant supervision.
- Demonstrates sound judgment and the ability to make appropriate decisions when needed.
- Willingness to take on new challenges and adapt to changing priorities.
- Outstanding telephone etiquette and excellent verbal and written communication skills.
- Comfortable handling high volumes of calls, texts, emails, and outreach activities with professionalism and efficiency.
- Exceptional customer service orientation with a positive, professional attitude.
- Proficient in Microsoft Office and other common office technologies.
- Strong attention to detail and effective time-management skills.
Personal Attributes
We are looking for someone who:
- Has a pleasing and professional personality.
- Is dedicated, dependable, and passionate about their work.
- Has a genuine heart for serving people, especially seniors in the community.
- Is compassionate, patient, and respectful in all interactions.
- Takes ownership of responsibilities and consistently follows through on commitments.
- Works well as part of a team while also being confident working independently.
- Brings enthusiasm, initiative, and a positive outlook to the workplace.
- Is resourceful, embraces challenges, and seeks solutions rather than waiting for direction.
- Requires minimal supervision and can effectively prioritize responsibilities.
Why Join Us?
This is an opportunity to make a meaningful difference in the lives of seniors and members of our community. If you enjoy creating order and efficiency, building relationships, and providing compassionate service while working in a supportive environment, we would love to hear from you.
Pay: $15.00 per hour
Benefits:
- Flexible schedule
Experience:
- office admin: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Macon, NC 27551 (Required)
Willingness to travel:
- 75% (Required)
Work Location: In person
Salary : $15