What are the responsibilities and job description for the Service Advisor/Writer position at Local Ford Lincoln?
Service Advisor Local Ford Lincoln – Homer City, PA
Local Ford Lincoln, a family-owned and operated dealership proudly serving the Homer City, Indiana, and Blairsville communities since 1957, is expanding and seeking a dedicated Service Advisor to join our growing service team. This is an excellent opportunity for a customer-focused professional to play a key role in our dealership’s success while enjoying the stability and values of a family-owned business.
What We Offer:
- Competitive compensation package, including base pay plus performance incentives.
- Productivity bonuses and opportunities for additional earnings.
- Paid training and ongoing professional development.
- Health insurance coverage.
- Vacation available after 1 year of service.
- Stable, year-round employment with significant growth potential in an expanding dealership.
- A supportive, family-oriented work environment that values teamwork and long-term careers.
Responsibilities:
- Greet customers and provide exceptional service by listening to their vehicle concerns and scheduling appointments.
- Prepare accurate repair orders, explain services and pricing clearly, and obtain customer authorization.
- Coordinate with technicians to ensure timely and efficient completion of repairs.
- Follow up with customers on service status, updates, and completion.
- Promote additional services and maintain high customer satisfaction scores.
- Handle phone inquiries, service walk-ins, and administrative tasks with professionalism.
Qualifications:
- Previous experience as a Service Advisor, Service Writer, or in a customer-facing automotive role preferred.
- Strong communication and interpersonal skills with a genuine focus on customer satisfaction.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of automotive service and repairs is highly desirable.
- Proficient computer skills and familiarity with dealership management systems.
- Valid driver’s license and a positive, professional demeanor.
If you are an organized, personable professional who thrives in a customer service role and wants to grow with a reputable family-owned dealership, we invite you to apply.
How to Apply: Please submit your resume and a brief summary of your relevant experience through Indeed. We are actively interviewing qualified candidates.
Ford Lincoln is an equal opportunity employer.
Pay: $48,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $48,000 - $75,000