What are the responsibilities and job description for the Sales Representative position at Lobster Place Seafood & Specialty?
Sales Representative
About Us
LP Seafood & Specialty is a highly respected NYC-based seafood and specialty distribution company, providing exceptional quality products and personalized service to the region’s top restaurants, hotels, and specialty retailers. With a reputation built on care, professionalism, and excellence, we are seeking a high-energy, relationship-driven Sales Representative to join our growing team.
Description
The Sales Representative is responsible for identifying and winning new business, nurturing existing accounts, and representing LPSS with a level of competence, confidence, and care that earns trust and builds lasting partnerships. This is a fast-paced, independent, and highly visible role that requires sharp instincts, resilience, and a genuine passion for food and hospitality.
To ensure long-term success, all new Sales Representatives participate in a hands-on, rotational training program that immerses them in all areas of the business—including purchasing, operations, customer service, and sales. This experience builds deep product fluency, strengthens cross-functional relationships, and provides a comprehensive understanding of how we deliver on our promise of quality and service.
Our ideal candidate is a charismatic self-starter who knows how to build rapport without being pushy, takes initiative without being impulsive, and consistently follows through. You are a relationship-builder, a strategic thinker, and someone who thrives in a dynamic and competitive environment. You love the hustle, but you also love the product—and your customers feel that.
This is a remote/home-based position with daily travel to client sites and periodic visits to our Bronx office.
Position Summary
The Sales Representative will drive revenue and margin growth by targeting high-potential accounts, delivering exceptional service, and becoming a trusted advisor to customers. This individual will embody our brand and values while contributing to a collaborative, cross-functional sales culture that is built on performance and respect.
Key Responsibilities
Business Development & Account Growth
Identify, research, and pursue new business opportunities across the NYC metro market
Execute prospecting efforts including cold outreach, meetings, sampling, and pipeline management
Cultivate and grow long-term relationships with new and existing clients
Leverage industry trends and market intelligence to pitch smart, strategic solutions
Customer Engagement & Service
Serve as the primary escalation point for assigned customers
Act as liaison between customers and internal teams to ensure seamless service
Collaborate with purchasing, operations, and customer service to meet delivery and quality expectations
Understand client needs and provide product recommendations that align with their goals
Monitor satisfaction and proactively resolve issues to ensure retention
Cross-Functional Collaboration
Work closely with internal stakeholders to ensure sales initiatives align with strategy, operational capacity, and financial goals.
Maintain up-to-date records of activity, opportunities, and performance metrics.
Stay current on product knowledge and collaborate with the broader sales and marketing team to enhance positioning
Industry Engagement
Attend industry events, tastings, and networking opportunities
Remain knowledgeable about industry players, trends, and opportunities in the hospitality world
Culture & Values
Actively demonstrate LPSS Core Values: Care, Professionalism, and Excellence
Represent the company with integrity and pride
Take accountability, communicate transparently, and operate with humility and collaboration
Who You Are
You are high-energy and take initiative—you act, solve, and communicate without needing hand-holding.
You move fast, but not recklessly—your pace is matched with thoughtfulness.
You have genuine interest in restaurants, food, wine, and hospitality.
You naturally keep tabs on “who’s who” in the NYC dining scene because it excites you.
You’re as emotionally intelligent as you are persuasive—people trust you.
You’re collaborative, kind, and committed—people respect you.
You understand our business model—how we make money, how we lose it—and you make decisions accordingly.
You’re tech-savvy, adaptable, and growth-minded—you want to continuously improve.
You’re motivated by connection, success, and being of service—not just commission.
Qualifications
3 years of outside sales, business development, or account management experience.
Foodservice, hospitality, or specialty food industry background is strongly preferred.
Demonstrated ability to meet or exceed sales targets.
Strong interpersonal, negotiation, and communication skills.
Ability to build product fluency across 3000 seafood and specialty SKUs.
Proficiency in MS Office and ERP systems.
Bachelor’s degree or equivalent experience
Fluent Spanish is a plus
Must be based in NYC Metro Area and willing to travel daily
Pay and Benefits
$65,000 base with performance-based commissions
Generous comprehensive medical, dental, and vision benefits
401k plan with company match
Company-Paid Life Insurance
2 Weeks Paid Vacation Time
Issuance of Laptop, and stipend for sales-related expenses.
LP Seafood & Specialty is proud to be an equal opportunity employer. We are committed to providing an environment of mutual respect and building a workplace that represents a variety of backgrounds, perspectives, and skills. All employment is determined based on qualifications, merits, and business needs.
Salary : $65,000