What are the responsibilities and job description for the Branch Manager | Loan Officer position at LoanPeople?
Job Title: Branch Manager
All locations in licensed states: AL, AR, CO, FL, GA, LA, MI, MS, NM, OK, TN, TX, WA, OH
Job Summary: This position is responsible for managing a branch and a team of loan officers, as well as selling mortgage loan products and services to residential mortgage clients. Full-time.
About Us: Headquartered in Austin, TX, LoanPeople is founded by mortgage industry veterans and offers award-winning in-house service from application to closing. Our keys to success include a proprietary marketing system developed by a top producer, heavy investment in the latest and best technology that is customized for best practices, and a flat organizational structure that keeps corporate costs down. People are at the heart of what we do, and we are growing fast and building our team quickly! We offer competitive salary, health insurance, 401(k), paid time off, and a casual work environment. Visit https://loanpeople.com to learn more.
Key Responsibilities
- Manage operations and budget of branch office
- Recruit, evaluate, and select branch personnel, including loan officers, operations staff, processors, and other mortgage professionals
- Establish sales goals that staff members are expected to accomplish, then supervise and help them be successful
- Work with branch loan officers to build volume and realtor relationships
- Maintain all required licenses and registrations, including NMLS
- Ensure branch pipeline is proactively monitored and managed
- Ensure team loan officers follow all policies and procedures so that all loans are quality products and in compliance with regulatory and investor requirements
- Promote behavior that is consistent with LoanPeople stated values
- Support corporate office in follow-up of trailing documents as needed
- Formalize sales strategies, forecasts, and reports as necessary
- Train and manage loan officer team in accordance with company standards
- Review compensation calculation worksheets, modifying branch efforts to keep results in line with expectations, and preparing and submitting periodic production projections in accordance with company policies and expectations
- Market and promote company with business partners and referral networks such as realtors, with strong attention to reputation management
- Expand company market share
- Participate in regular meetings with leadership to provide feedback for company improvements
Requirements
- Strong proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat, navigating the internet, and generally tech savvy
- Demonstrated track record of effective, proactive, and precise verbal and written communication
- Detail oriented, organized, and able to prioritize, multi-task, manage time, problem solve, and work independently in a fast-paced environment
- Self starter willing to take initiative and be resourceful in identifying and owning issues and producing effective results
- Strong mathematical and analytical abilities
- Good judgment and the ability to handle confidential information
- Professional, friendly, courteous, positive, collaborative, and client-centric spirit that embraces diversity and inclusion
LoanPeople is an equal employment opportunity employer.