Demo

Customer Service Representative

LoanMax
Waterloo, IA Full Time
POSTED ON 9/25/2026
AVAILABLE BEFORE 10/25/2026

LoanMax- Customer Service Representative

****OPEN INTERVIEWS ON MONDAY, 9/28 FROM 11AM-4PM****

Location: 3200 University Ave, Waterloo, IA 50701

Position: Customer Service Representative

LoanMax in Waterloo, IA is holding open interviews for the customer service representative position on Monday, September 28th from 11am-4pm. If you're interested in interviewing, please stop by anytime during this window and ask to speak with the area manager. Please bring a copy of your resume (either a paper copy or a digital copy).

Please see below for a brief overview of the customer service representative position.

Primary Responsibilities:

Provide superior customer service

Loan processing

Cash handling

Collection calls


Requirements:

Must be at least 18 years old

Must be able to work full time

Have a high school degree or equivalent

Basic computer and data entry experience

Collections experience preferred

Criminal background check

Consumer credit check

Drug screen


Incentives:

Full-Time Position: Monday – Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!

Weekly Pay

Health Benefits

Paid Holidays

Vacations

Retention Bonus

Paid Time Off

Paid On-site Training

Competitive Salaries

Job Type: Full-time


Our Background

LoanMax is one of America’s most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.

Salary : $16 - $17

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