What are the responsibilities and job description for the Executive Assistant position at LoadUp?
Who We Are
LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered.
LoadUp is a certified Great Place to Work® and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years.
OUR CORE BELIEFS
At LoadUp, we exist to glorify God by pursuing excellence in all we do. We aren't looking for perfection; we are looking for a commitment to continual improvement and high integrity.
The Executive Assistant provides high-level administrative support to our Executive team and serves as the central point of contact for office coordination. You aren't just managing calendars; you are protecting our leaders' time and ensuring our office culture remains professional, organized, and high-energy.
WHAT YOU’LL DO Executive Support & Gatekeeping
LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered.
LoadUp is a certified Great Place to Work® and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years.
OUR CORE BELIEFS
At LoadUp, we exist to glorify God by pursuing excellence in all we do. We aren't looking for perfection; we are looking for a commitment to continual improvement and high integrity.
- Right Shell - We constantly need to be evaluating whether our processes, systems, and people are right-sized for maximum agility.
- Own It - Everyone has a stake in the company and, therefore, is responsible for their performance.
- Fellowship Matters - We believe there is power and connection in being present in the same physical space.
- Live in Truth - We’re committed to winning the right way. Call it like it is. No sugar coating.
- Action Over Words - Words are important, but 1000 words get trumped by 1 intentional action.
- Build to Last - We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.
- Profit Drives Purpose - We believe running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.
The Executive Assistant provides high-level administrative support to our Executive team and serves as the central point of contact for office coordination. You aren't just managing calendars; you are protecting our leaders' time and ensuring our office culture remains professional, organized, and high-energy.
WHAT YOU’LL DO Executive Support & Gatekeeping
- Provide high-level administrative assistance to the Executive team and Directors.
- Manage complex calendars, arrange travel, and coordinate accommodations.
- Draft high-stakes letters, memos, reports, and invoices.
- Attend meetings on behalf of executives to record minutes and track action items.
- Screen incoming communications, summarizing content and prioritizing what needs immediate attention.
- Oversee daily office operations, from vendor management to supply ordering.
- Act as the primary point of contact for facilities management, ensuring a clean and efficient workspace.
- Own the "First Impression"—managing mail, package deliveries, and courier services.
- Support the People Team with new hire onboarding, ensuring equipment and access are ready on Day 1.
- Track and report on office-related budgets and expenses.
- Experience: 4 years of high-level administrative or executive support experience.
- Tech Savvy: Extremely proficient in Microsoft Office Suite, Google Workspace, and Slack.
- Efficiency: Able to type a minimum of 50 WPM and learn new software quickly.
- Professionalism: Superior verbal and written communication skills across all channels (email, phone, text).
- Grit: The ability to remain calm and function well in a high-paced, high-stakes environment.
- Physical Ability: Must be comfortable sitting for long periods and able to lift up to 50 lbs (handling office deliveries/supplies).
- A Master Coordinator who can manage multiple high-priority tasks without letting anything fall through the cracks.
- A Proactive Problem-Solver who anticipates an executive's needs before they even voice them.
- An Organizational Expert who finds deep satisfaction in a perfectly managed filing system or a flawlessly executed travel itinerary.
- A "Live in Truth" Teammate who communicates with radical candor and acts with total integrity.
- Competitive Compensation – A salary that reflects the critical nature of your support.
- 401(k) with 5% Company Match – We invest in your future as much as you invest in ours.
- Comprehensive Benefits – Medical, Dental, Vision, Life, FSA, and HSA options.
- Monthly Lifestyle Stipends – Support for the things that make your daily life easier.
- Professional Growth – The opportunity to see exactly how a hyper-growth company is run from the top down.