Marine Operations Manager

Company Description

At Loadstar, we take pride in being a trusted leader in marine tankerman services, built on a foundation of safety, reliability, and high performance. Our marine operations managers play a key role in shaping that standard by leading teams with a people-first, results-driven approach. This role is more than overseeing operations – it is about developing and supporting supervisors, empowering tankerman, and ensuring our customers experience the highest level of execution and service on the Gulf Coast. If you are a hands-on leader who thrives on building strong teams, solving problems in dynamic environments, and driving continuous improvement, we invite you to join our leadership team and grow with Loadstar.

Work Schedule: Monday – Friday and must be available for call outs if needed (day or night)

Job Overview: The expectation for this position is to lead our marine tankerman operations in Louisiana by ensuring safe, efficient, and successful operations through outstanding operational performance, customer service, and employee engagement.

Job Requirements

• Ensures systems and processes are in place to drive safety and operational performance in each tankerman work group
• Clearly communicates goals around operating performance and holds the team accountable for forecasted benchmarks
• Works closely with field supervisors and customers to identify opportunities for improvement and implement effective solutions
• Direct participation in safety meetings and overall training initiatives
• Performs safety observations in the field and routinely visits work sites to establish high visibility with employees and customers
• Develops departmental safety action plan and drives execution of the plan
• Must possess valid & current TWIC
• Minimum 5 years leadership experience preferably in an industrial setting. Basic understanding of tankerman operations and marine logistics needed
• Knowledge of business management procedures, workflow, and organizational structure
• Experience in incident investigation, root cause, and report preparation
• P&L management and KPI accountability. Must be able to drive results and organizational change through KPI data
• Strong work history based on employer references

Job Duties & Responsibilities

• Provide leadership and support to marine supervisors
• Develop and maintain strong customer relationships
• Assist with tankerman recruiting and selection
• Ensure tankerman training is delivered successfully and timely
• Develop leadership skills within each supervisor using measurable targets
• Ensure that Loadstar safety, environmental, and other performance targets are communicated to supervisors and employees, monitored, and achieved
• Work with supervisors to identify and develop high potential employees as future leaders
• Serve as a role model in support of the Loadstar culture
• Work with HR to develop and maintain appropriate staffing levels to meet demand
• Perform job observations and coaching for tankermen in the field and coach supervisors on best practices for same
• Provide development plans for workers and identify future leaders
• Help supervisors prepare for and deliver safety meetings including required training
• Communicate and implement changes in company policies and procedures
• Respond appropriately to incidents, lead the investigation, and prepare and follow up with reports and corrective actions
• Share information with peers and be open to feedback to continuously develop best practices for Loadstar

Physical Requirements

• Speak fluent English, write, read, hear, and have good vision
• Occasionally required to stand, walk, sit, and reach with hands and arms
• Frequently use hands or fingers, handle or feel objects, tools, or controls
• Occasionally lift and/or move up to 25 pounds

Benefits

• All employees are eligible for the following benefits:
• Full medical coverage
• Dental, vision, additional coverage options
• 401(k) with a company match
• Paid vacation, sick pay, and holidays
• Short and long-term disability
• Uniform, footwear, personal protective equipment
• Technical training and career development

Loadstar is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law Loadstar is a veteran-friendly company. Previous military experience and proven ability to follow procedures a plus. 

Every effort has been made to ensure a complete job description. However, this document in no way implies that these responsibilities are the only duties you may be required to perform. The omission of specific duties does not exclude them from the position, especially where the work is similar, related, or a logical assignment for the role.

You must be able to perform each individual essential duty properly with or without reasonable accommodation to be successful. The requirements listed above are representative of the knowledge, skill, and/or ability required.