What are the responsibilities and job description for the Accounts Receivable Manager position at LNCsearch?
ONSITE ONLY (PHOENIX, AZ)
About the Opportunity:
A rapidly growing multi-state healthcare organization is seeking an experienced Accounts Receivable Manager to oversee a large-scale AR operation supporting Private Duty Nursing (PDN) and home-based healthcare services. Reporting directly to senior Revenue Cycle leadership, this individual will be responsible for managing an accounts receivable portfolio of 100M while leading a team of AR professionals.
This position is ideal for a hands-on leader who enjoys balancing operational oversight, team development, analytics, payer relations, and process improvement. The AR Manager will play a key role in driving collections performance, reducing aged AR, resolving reimbursement issues, supporting month-end close activities, and identifying root causes of denials and payment delays.
The organization offers a collaborative environment, strong leadership support, and the opportunity to make a meaningful impact within a growing healthcare platform.
Key Responsibilities:
- Lead, mentor, and develop a team of Accounts Receivable professionals while promoting accountability, engagement, and performance.
- Oversee day-to-day AR operations, ensuring timely follow-up, collections activity, claims resolution, and reimbursement optimization.
- Manage month-end close activities, AR reporting, and portfolio performance across multiple service regions.
- Monitor aging reports, denial trends, timely filing limits, write-offs, and reimbursement performance to identify risks and opportunities for improvement.
- Conduct root cause analysis on recurring denials, underpayments, and operational issues while implementing long-term corrective actions.
- Partner with payer representatives and contracting teams to resolve escalated reimbursement concerns and recover underpayments.
- Prepare executive-level reports, presentations, and AR performance summaries for senior leadership.
- Collaborate closely with Revenue Cycle, Operations, Finance, and regional leadership teams to improve AR performance and operational efficiency.
- Utilize data and reporting tools to identify trends, monitor KPIs, and drive continuous process improvement initiatives.
- Support organizational growth by helping scale AR operations within a multi-state healthcare environment.
Qualifications:
Required
- 5 years of Accounts Receivable, Collections, or Revenue Cycle Management experience within healthcare managing.
- 3 years of leadership experience managing AR, billing, collections, or revenue cycle teams.
- Experience managing large AR portfolios of 100M and complex reimbursement environments.
- Strong Medicaid billing and collections experience.
- Experience with denial management, reimbursement analysis, payer escalation, and root cause analysis.
- Advanced Excel skills, including reporting, pivot tables, and data analysis.
- Strong communication and presentation skills with the ability to interact effectively with executives, operational leaders, and payer representatives.
- Demonstrated ability to mentor, develop, and hold teams accountable while fostering a positive work environment.
Preferred
- Private Duty Nursing (PDN) experience strongly preferred.
- Home Health, Pediatric Home Care, or other Medicaid-focused healthcare experience.
- Experience with healthcare clearinghouses and revenue cycle technology platforms.
- Familiarity with Electronic Visit Verification (EVV).
- Experience within a multi-site healthcare organization.
- Exposure to automation tools, AI technologies, or advanced operational reporting solutions.