What are the responsibilities and job description for the Home Care Agency Administrator / Operations Manager position at LMVA CARE, LLC?
About Us
HomeWell Care Services FL322 is a newly established non-medical home care agency serving Miami-Dade County, providing compassionate in-home care, companionship, and support to seniors and individuals who want to remain safely and comfortably at home.
We are building our agency from the ground up and are looking for a motivated, experienced professional who wants to play an important role in building and growing the organization.
About the Position
We are seeking a Home Care Agency Administrator / Operations Manager to help lead the day-to-day operation and growth of our agency.
This is a hands-on leadership position. The ideal candidate is someone who enjoys building systems, developing relationships, solving problems, working with people, and taking ownership of results.
The Administrator/Operations Manager will work closely with the Owner/CEO and will be an important part of establishing the agency's operational foundation and growing the business.
This position is based in West Kendall, Miami-Dade County, Florida.
Key Responsibilities
- Serve as the qualified Administrator in accordance with applicable Florida requirements.
- Oversee the day-to-day operations of the home care agency.
- Work closely with the Owner/CEO on business planning, development, and growth.
- Respond to and follow up on prospective client inquiries and leads.
- Coordinate client intake, onboarding, assessments, and service initiation.
- Develop and maintain relationships with referral sources, healthcare professionals, senior communities, and community organizations.
- Participate in community outreach and business development activities.
- Recruit, interview, onboard, and retain caregivers.
- Coordinate client and caregiver needs and resolve service-related issues.
- Monitor caregiver and client satisfaction and service quality.
- Ensure personnel records, background screening, training, and required documentation are maintained appropriately.
- Support compliance with AHCA requirements, company policies, and HomeWell standards.
- Conduct quality assurance and personnel file reviews.
- Coordinate scheduling and service delivery.
- Help establish efficient administrative and operational systems.
- Utilize home care technology, EVV, and WellSky or similar systems.
- Assist with marketing and referral development.
- Identify opportunities to improve efficiency, service quality, and client growth.
- Perform other administrative and operational duties as needed.
Qualifications
Candidates must meet at least one of the following qualification pathways for the Administrator position under applicable Florida AHCA requirements:
- An active Florida license as a physician, Physician Assistant (PA), or Registered Nurse (RN); OR
- At least one year of qualifying supervisory or administrative experience in home health care or a facility that meets the applicable Florida statutory requirements.
Candidates qualifying through experience must be able to identify the facility, its license category, their position, dates of employment, and relevant supervisory or administrative responsibilities.
- Minimum 2 years of supervisory, administrative, management, or operations experience in home care, home health, healthcare operations, or a related healthcare environment.
- Must meet applicable Florida Administrator qualification requirements.
- RN, PA, or physician license is a plus, but not required if the candidate otherwise meets Florida Administrator requirements.
- Strong leadership, organization, communication, and problem-solving skills.
- Ability to work independently and take initiative.
- Comfortable working in a newly established business and helping build processes from the ground up.
- Strong interpersonal skills and ability to work effectively with clients, families, caregivers, referral sources, and business partners.
- Experience with home care software, EVV, scheduling systems, or WellSky is a plus.
- Bilingual English/Spanish strongly preferred.
- Must be able to successfully complete required background screening.
What We Offer
- $55,000–$65,000 annual salary, depending on qualifications and experience.
- Full-time position.
- Paid Time Off (PTO)
- Opportunity to play a key role in building a new home care agency.
- Direct collaboration with the Owner/CEO.
- Opportunity for professional growth as the agency expands.
- A leadership role with meaningful responsibility and autonomy.
- Opportunity to help shape the systems, culture, and operations of the organization.
The Ideal Candidate
We are looking for someone who is more than an administrator by title.
The right person will be someone who can say:
“I can help build this operation.”
You should be comfortable wearing different hats, taking initiative, developing relationships, following through on opportunities, and helping turn a new agency into a successful and well-organized operation.
If you are looking for an opportunity where your experience, ideas, and leadership can make a real difference, we would like to hear from you.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $55,000 - $65,000