What are the responsibilities and job description for the LMLC- Property Management Billing Coordinator position at LMLC OPERATIONS LLC?
Lone Mountain Land Company (LMLC) manages the planning, entitlement, building, marketing, and sale of premier real estate communities around Big Sky, Montana. The company supports world-class operations at Spanish Peaks Mountain Club and Moonlight Basin and oversees real estate activities at Spanish Peaks, Moonlight Basin, Big Sky Town Center, and other projects in the Big Sky region.
https://www.lonemountainland.com/
Position Summary
Reporting to the VP of Property Management, the Billing Coordinator will assist with departmental billing and vendor account management while providing high-quality customer service to all residents, vendors, and other LMLC team members. The Billing Coordinator is responsible for managing the tracking, billing, and payment for services coordinated through LMLC Property Management – this includes but is not limited to invoice processing, statement reconciliation, tenant billing as necessary, and auditing internal systems for accuracy. The Billing Coordinator works closely with our property managers and accounting teams, as well as our lease holders and vendor partners. This individual must have exceptional knowledge in providing guidance and assistance for all LMLC Property Management experiences and deliver anticipatory customer service in a friendly, gracious and informative manner.
Responsibilities
- Effectively take direction from VP of Property Management.
- Answering billing inquiries via phone and email.
- Daily management of multiple tracking spreadsheets.
- Invoice coding and submission.
- Logging and entering workorders and charges into Property Management system.
- Managing tracking, billing, and payment of services performed by outside vendors.
- Reconciling billing entries from Property Management system.
- Working with property managers, project managers, accounting team members, vendors, lease holders, as well as with other departments within LMLC, as a first point of contact for AP/AR questions.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established LMLC policies, procedures, and standards of service to achieve the overall objectives of this position.
- Perform audits of financial spreadsheets to ensure 100% accuracy.
- File organization and management.
- Data input and management.
- Deliver anticipatory customer service in a friendly, gracious and informative manner.
- Meet departmental productivity, organization, punctuality/attendance, and consistency standards.
- Maintain a positive and respectful attitude.
- Treat vendors, lease holders and co-workers with professionalism and respect at all times.
- Maintain privacy and discretion of our residents and lease holders at all times.
- Maintain a clean and neat appearance at all times.
- Communicate regularly and effectively with all employees, supervisors, managers, directors, and VPs.
- Perform work in a safe and high quality manner.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience & Skills
- Business, Accounting, or another related degree from an accredited 4-year college or university. OR
- 3 years of work-related skill, knowledge, and/or customer service experience.
- Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
- Ability to interact efficiently with residents, peers, management, and vendors.
- Ability to solve basic problems and/or know when it is necessary to get the appropriate individual to assist in problem-solving.
- Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community.
- Project a favorable image of LMLC Operations, LLC always.
- Treat all company property, supplies, and equipment responsibly.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established policies, procedures, and standards of service to achieve the overall objectives of this position.
- Meet departmental productivity, organization, punctuality/attendance and consistency standards.
- Maintain a positive and respectful attitude.
- Treat tenants, guests, vendors, and co-workers with professionalism and respect always.
- Communicate regularly and effectively with all co-workers, supervisors, managers, and directors.
Certificates & Licenses
- Valid State Driver’s License
LMLC Operations, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
