Branch Manager

Job Description

LMK Recruiting is seeking an experienced Branch Manager for a large, growing pest control company. The Branch Manager will be directly responsible for all operations for their respective branch. The position is designed to grow, coach, and lead all members of the service department, while increasing revenue and customer satisfaction year-over-year. The Branch Manager reports directly to the District Manager and works with him/her to ensure that their respective branch is achieving the highest service standard in the industry.

Some responsibilities include:

• Deliver high-quality service that meets company standards and exceeds customer expectations.
• Develop and mentor the Assistant Branch Manager for independent branch leadership.
• Train and work alongside technicians to enhance service, pest control skills, and performance.
• Oversee required inspections, including truck, in-field training, and integrity checks.
• Conduct follow-ups, quality control visits, and resolve escalated customer issues.
• Lead engaging and motivating service team training meetings.
• Ensure timely recurring services through accurate staffing reports, efficient routing, and hands-on support when needed.
• Maintain compliance with legal and regulatory HR requirements.
• Foster a purpose-driven, engaged branch culture.

Required Skills/Abilities:

• Certified Commercial Applicator License (or ability to test for) preferred, but not required
• Proven operations experience in a high growth environment
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills

Why Consider Us?

• Initial salary range between $57,000-$67,000 plus performance bonus (based upon experience)
• Additional bonus paid to candidates who have a Commercial Pesticide License
• Health, vision, and dental insurance
• Annual reviews and merit-based raises
• Generous paid vacation, holiday, and special day off opportunities (you get a paid day off for your birthday!)
• Annual Leadership and Professional Development Seminars
• Relocation assistance when applicable

Core Values:

• Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth.
• Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of working outdoors in all weather conditions
• May be required to lift up to 50 pounds