Solutions Engineer

LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

What will you do as a Solutions Engineer?

The Solutions Engineer (SE) will use technical product knowledge of LMI 3D sensors to support sales activities. The AE works closely with customers to resolve technical issues as well as LMI’s sales managers to grow business.

As an Solutions Engineer your responsibility is to work closely with our customers to resolve any technical issues they may encounter as well as interact with other members of the sales team to support sales activities. Through such activities as application testing through troubleshooting complex support issues you will be in contact with a diverse customer base to ensure they receive answers in a timely manner. Beyond providing technical support you will also be required to perform a wide variety of tasks to help achieve the growth initiatives of the sales team. These tasks include:

• Provide customer support for LMI products. Technical support will primarily be provided remotely but at times on site assistance will be required.
• Develop customized vision solutions using LMI ’s products. Perform hardware and software engineering work for prototype systemes
• Design and implement customized image processing algorithms
• Help communicate and manage technical risks of projects
• Perform in house testing of samples sent in by customers (to determine if our sensors meet the application requirements) and report results.
• Maintain test and demo equipment to ensure that it is operational at all times
• Provide training or product demonstrations to existing and potential customers on LMI's premises or at the customer's premises as required
• Support the sales team in preparing for trade shows and attend these shows when necessary
• Continually provide feedback as to how LMI's products or services can be improved to enhance our customers experience

What do you need to be successful?

• Bachelor of Computer Science, Electrical, Mechanical,Physics or Computer Engineering degree or equivalent
• Minimum 2-3 years of experience in the high-tech or factory automation industry  Experience in consumer electronics preferred
• Minimum 2 years customer-facing experience
• Previous 2D/3D machine vision experience (with LMI products or a competitor) strongly desired
• Excellent programming skills. Visual Studio (C, C# or VB.NET) or Python experience highly desired
• Previous system integration experience highly desired
• The following skills are desired, but not required:  PLC programming, CAD (SolidWorks), Electronics (wiring and setup), Robotics (Fanuc or UR)
• Data analysis experience preferred (using Labview, Python, Excel, or other)
• Great problem solving skills
• Solid interpersonal skills for succeeding in a team environment
• Exceptional verbal and written communication skills with proficiency using Microsoft Office and Google products
• Exceptional organizational and prioritization skills
• Demonstrated ability to work independently, with minimal supervision
• There will be occasional visits to customers within the Cupertino area

How to submit your interest?

If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button.

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career!

Why being inclusive is important to us?

At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.