What are the responsibilities and job description for the Physician Center Clerk - Internal Medicine position at LMHS brand?
PHYSICIAN CENTER CLERK (PCC)
LMHP
Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.
When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission – dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.
Position Summary
With minimal supervision is responsible for providing all aspects of clerical support to patient care team. Works collaboratively with all staff members of the physician center.
Responsibilities
- Answers phone and enters phone notes.
- Opens and distributes incoming mail and faxes.
- Update all demographic information at check-in.
- Scan test results into electronic medical record.
- Schedules patient appointments in IDX.
- Collect co-payments and outstanding balances.
- Coordinate referral process.
- Prepares mailings identified by manager or physician.
- Responsible for "end of day" duties to include appointment reconciliation and cash accounting.
Requirements
- Read, write, and follow verbal instructions.
- Ability to operate various office machines including a Personal Computer, fax, copier, etc.
- Customer Service oriented.
- Knowledge of medical terminology (preferred).
- Basic insurance knowledge (preferred).
- LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.
Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.