What are the responsibilities and job description for the Assistant Branch Manager - Norton Shores position at LMCU?
Job Title: Assistant Branch Manager
Primary Location: Norton Shores
Employee Status: Full-Time, Hourly
Estimated Hours/Week: 38
Remote: No
% of Travel for the Position: 0%
What You’ll Get: (note varied offerings based on role and hours)
LMCU is looking for an Assistant Branch Manager I, who is responsible for directing and coordinating the activities of a Credit Union facility and aids the Branch Manager in ensuring the branch meets organizational, financial, operational, service, and growth plans. The Assistant Branch Manager works with the Branch Manager to facilitate staff development and works with staff members to ensure member relations and drive Credit Union initiatives.
What you’ll do:
drive branch growth.
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
Primary Location: Norton Shores
Employee Status: Full-Time, Hourly
Estimated Hours/Week: 38
Remote: No
% of Travel for the Position: 0%
What You’ll Get: (note varied offerings based on role and hours)
- Weekly Pay
- Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
- Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
- Retirement options like 401 (k) with company match and pension.
- Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
- Tuition reimbursement
- To see a full list of our benefit offerings – check out this helpful guide!
LMCU is looking for an Assistant Branch Manager I, who is responsible for directing and coordinating the activities of a Credit Union facility and aids the Branch Manager in ensuring the branch meets organizational, financial, operational, service, and growth plans. The Assistant Branch Manager works with the Branch Manager to facilitate staff development and works with staff members to ensure member relations and drive Credit Union initiatives.
What you’ll do:
- Assists Branch Manager with staff development, including hiring, employee training, monthly dialogues and evaluations, disciplinary actions, and critical conversations.
- Coordinates and communicates branch scheduling to best serve member needs.
- Collaborates with Branch Manager to develop methods to track and measure
drive branch growth.
- Underwrites and decisions loan applications processed by Member Service Representatives and analyzes loan risk by applying knowledge of policies and procedures to identify credit and fraud risks, to monitor debt-to-income ratios, and to calculate loan to value on collateral.
- Oversees daily branch operations and manages branch office in the absence of the Branch Manager.
- Ensures transactions are processed accurately and in a timely manner.
- Coaches staff to anticipate members' needs by applying knowledge of market competition and knowledge of LMCU's products and services.
- Resolves escalated member concerns by tactfully solving problems and follows up to ensure that member needs are fully satisfied.
- Collaborates with other business units to aid with sales success and coaches staff on cross-selling to further develop business.
- A college degree.
- Three to five years of similar or related experience, including preparatory experience.
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
