What are the responsibilities and job description for the Service Advisor position at Lloyd Motor Group?
07 Apr - 07 May 26 Stockton
We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd Jaguar Land Rover retailer based in Stockton.
Salary: £29,999 plus bonus
Hours: Monday - Friday, 08:00 - 18:00 with a Saturday morning rota
Role Responsibilities
Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.
#IND2
We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd Jaguar Land Rover retailer based in Stockton.
Salary: £29,999 plus bonus
Hours: Monday - Friday, 08:00 - 18:00 with a Saturday morning rota
Role Responsibilities
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
- Must hold a full UK driving license.
- 33 days of annual leave, inclusive of Bank Holidays.
- Healthcare cash plan.
- Employee vehicle-discount schemes.
- Highstreet discounts.
- Cycle to work scheme.
- Eyecare vouchers.
- Free flu jabs.
- Pension scheme.
- Life Cover.
- Internal and manufacturer training.
- Staff referral scheme.
Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.
#IND2
Salary : $29,999