Maintenance Supervisor

POSITION SUMMARY

This position functions as the maintenance supervisor for our residential properties. This position is primarily responsible for leading a group of maintenance technicians to achieve property operating and financial goals. This position will directly supervise a team of maintenance technicians ensuring they are supported and have the resources needed to complete their work. This position will also perform maintenance work alongside their team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

·        Lead, supervise, and manage an assigned team of maintenance technicians.

·        Generate enthusiasm and loyalty amongst their assigned team.

·        Work with the assigned multi-site manager to understand the financial standing of each asset and manage the maintenance related expenses to those budgets.

·        Oversee that their teams time is being tracked accurately & in real time to reduce any errors. Ensure that the allocated amount of time is being spent at each property.

·        Oversee all maintenance operations for assigned properties, ensuring workorders and turns are done timely and up to Lloyd Property Management standards.

·        Hold weekly one-on-one meetings with individual techs, along with weekly team meetings.

·        Ensure preventative maintenance is being observed, tracked, and executed with the preventative maintenance manager.

·        Assist with the on-boarding and on-site training of new maintenance technicians

·        Monitor properties to ensure company policies and procedures are followed to maintain standards for safety, quality, and overall company and resident satisfaction.

·        Coordinate and schedule coverage of the properties during vacations and other absences.

·        Enforce safe practices amongst the team and correct unsafe acts/behavior.

·        Ensure all stakeholders are properly communicated with on any maintenance related items or concerns, this includes property managers, maintenance techs, multi-site & regional managers.

·        Assist as needed in the hiring process of maintenance technicians. 

·        Responsible for maintaining and ordering inventory for assigned properties.

·        Ensure bi-annual inspections are scheduled and completed in a timely manner for assigned portfolio.

·        Perform any maintenance related duties necessary to keep their team on track. This includes assisting with work orders, turns, inspections, and any other maintenance related items.

·        Responsible for overseeing the curb appeal at the assigned property portfolio. This includes trash pick-up, weed pulling, emptying dog stations, and ensuring lawn & snow care are being completed up to Lloyd Property Management standards.

·        Will be responsible for on-call shifts, normally 1-2 per month.

·        Expected to volunteer when short staffed in remote markets.

·        Perform all other duties as assigned to complete divisional goals and achieve owner expectations.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities.

JOB REQUIREMENTS

·        Strong leadership skills

·        Ability to motivate a group of individuals to accomplish a common goal

·        Ability to understand budgets, and work within in budgeted guidelines

·        Ability to understand financial concepts

·        Attention to detail

·        Electrical knowledge

·        Plumbing knowledge. 

·        Excellent understanding of the maintenance duties as it relates to property management.

·        Great leadership skills.

·        Knowledge of hand tools and measuring instruments.

·        Great oral and written communication skills.

·        Excellent organizational and follow-through skills.

·        Basic computer operation skills.

·        Must be able to work well with diverse groups or individuals.

·        Must be able to carry out multi-task projects simultaneously.

·        Must be able to understand and clearly communicate the company’s vision.

·        Regular and consistent attendance.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Degree (GED) and 5 years related experience.

COMPANY VALUES

·        Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.

·        Build Relationships for Life. At Work. At Home. In the Community.

·        Solve It. Deliver results through innovation, creative thinking, and problem solving.

·        Have Fun. Perform at Your Best. Celebrate Successes.