What are the responsibilities and job description for the Release Customs Analyst - GIG position at Livingston International?
You can make a difference here. We are committed to mutual support, respect, and making a difference for our customers. Join Livingston and grow your career in a genuinely supportive work environment. At Livingston, career advancement and continuous learning aren’t just possible but expected. If your goal is to build a career in a modern, people-first organization, we hope you’ll consider working with us.
Livingston is one of North America’s top market leaders offering customs brokerage and trade compliance, global trade management, international trade consulting, and freight forwarding services. Livingston has over 2,700 employees at 55 key border points, sea ports, airports and other strategic locations in North America, Europe and Asia.
Job Type:GIG- Casual
Location: Remote
About the GIG Workforce:
A GIG Worker is someone who earns income through short-term, project-based, or on-demand work rather than a traditional employment arrangement. At Livingston, our GIG opportunities allow individuals to contribute their expertise on a flexible, as-needed basis—ideal for those seeking autonomy, variety, and the ability to balance work with other professional or personal pursuits. GIG Workers play an important role in helping Livingston deliver exceptional service and responsiveness to our customers during peak periods or specialized projects.
ABOUT THE ROLE
Livingston International is launching a GIG Worker Program to bring flexibility, agility, and on-demand expertise to our teams. We’re looking for a GIG Release Customs Analyst to support U.S. Customs Solutions on a temporary, part-time basis (up to 20 hours per week). This is a great opportunity for self-motivated individuals who thrive in dynamic environments and want to contribute to critical operations while maintaining a flexible schedule.
As a GIG Release Customs Analyst, you’ll play a key role in ensuring shipments move efficiently through customs, helping clients receive their goods on time, and supporting the overall success of our operations.
WHAT YOU’LL DO
- Assist with the accurate processing and release of client shipments across multiple transportation modes.
- Review documentation, create customs entries, and ensure compliance with Livingston’s procedures and client requirements.
- Perform data entry for shipment release, rating, and billing, making sure all details are accurate.
- Communicate with internal teams or clients to resolve missing documentation or shipment questions.
- Follow SOPs, ESPs, and business rules; flag outdated processes and recommend improvements.
- Support client inquiries professionally via email or phone.
- Escalate complex or exception cases to managers or specialized teams.
- Participate collaboratively with the Release Operations team and leverage automation tools where available.
- Contribute to ongoing process improvements and help enhance client service efficiency.
WHAT YOU BRING
- Strong attention to detail and ability to work accurately in a fast-paced environment.
- Excellent time management and organizational skills.
- Professional communication skills and a client-focused mindset.
- Self-motivated and able to work independently with minimal supervision.
- Basic knowledge of Microsoft Word and Excel.
- High school diploma/GED required; post-secondary education or customs-related certifications preferred.
GIG WORKER PROGRAM DETAILS
- Part-time, flexible hours — up to 20 hours per week.
- Hourly pay reflecting the temporary, specialized nature of the work.
- Opportunity to gain experience in customs operations and enhance professional skills.
- Not eligible for benefits, PTO, or traditional employee incentives.
- Temporary engagement designed to support peak workloads or specific projects.
WHY JOIN US?
- Contribute to critical customs operations that keep global trade moving.
- Gain exposure to a fast-growing, innovative logistics and customs organization.
- Flexibility to balance work with other commitments.
- Be part of a pilot program shaping the future of how Livingston engages talent.
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
CERTIFICATIONS DESCRIPTION
Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
Successful completion of the CCS examination is a mandatory requirement for further advancement.
COMPETENCIES
Diversity, equity and inclusion
We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. Livingston is an equal opportunity employer committed to an inclusive, diverse and respectful workplace. We know that some candidates may hesitate to apply unless they meet every requirement, but if this role excites you, we encourage you to apply. We also welcome applications from people with disabilities and will accommodate needs throughout the hiring process. Please let us know if you require any accommodation when you apply.
