Import/Export Operations Specialist

Import/Export Operations Specialist (Air & Ocean Freight Forwarding)

Join Livingston and Help Keep Global Trade Movin

gAt Livingston, we're more than a customs broker and freight forwarder—we're a trusted partner helping businesses navigate the complexities of global trade. With more than 3,000 employees across North America, Europe, and Asia, Livingston delivers customs brokerage, international trade consulting, compliance, and freight forwarding solutions to some of the world's leading organizations

.
If you're an experienced freight forwarding professional who enjoys solving logistics challenges, building customer relationships, and managing international shipments from origin to destination, we'd love to hear from yo

u.
What You'll

DoAs an Import/Export Operations Specialist, you'll manage international air and ocean shipments from booking through final delivery while serving as a trusted resource for customers, carriers, and internal partne

rs.
This is an excellent opportunity for someone who enjoys a blend of operations, customer service, and relationship management in a fast-paced international logistics environm

ent.
Responsibil

• itiesCoordinate international air and ocean import/export shipments from booking through final del
• iveryArrange routing and bookings with airline, ocean, trucking, and intermodal car
• riersPrepare accurate freight quotes and pricing for customers and overseas par
• tnersBuild strong relationships with customers, carriers, agents, and service prov
• idersPrepare and process international shipping and customs documentation, inclu
• ding:HAWB
• /MAWBBills of L
• adingAES fi
• lingsCertificates of O
• riginShipping Instruc
• tionsDangerous Goods document
• ationOther import/export documentation as req
• uiredCoordinate transportation providers, warehouses, drayage companies, customs brokers, and terminal oper
• atorsMonitor shipments and provide proactive status updates to cust
• omersInvestigate and resolve shipment delays, billing discrepancies, and service i
• ssuesSupport customer growth initiatives by identifying solutions and delivering exceptional se
• rviceEnsure compliance with international transportation and regulatory require
• mentsContribute to branch performance metrics and continuous improvement initia

tives
What We're Looki

ng ForRequired Expe

• rience3 years of international freight forwarding expe
• rienceExperience managing air and/or ocean import/export shi
• pmentsStrong knowledge of international shipping documentation and transportation pro
• cessesExperience working with carriers, customs brokers, freight partners, and overseas
• agentsAbility to manage multiple shipments and competing priorities in a fast-paced envir

onment
Preferred Qualifi

• cationsKnowledge of freight forwarding regulations and compliance requi
• rementsExperience negotiating carrier rates and transportation so
• lutionsStrong customer service and relationship management
• skillsExcellent communication, organization, and problem-solving ab
• ilitiesProficiency with Microsoft Office appli
• cationsExperience with freight forwarding systems or transportation management platforms is