What are the responsibilities and job description for the Social Welfare Examiner - HELP Program position at Livingston County, NY?
Salary
$25.89 - $31.04 Hourly
Location
Department of Social Services - Murray Hill Campus (Mt. Morris, NY)
Job Type
Full-Time
Job Number
202601383
Department
Civil Service
Opening Date
10/23/2026
Closing Date
12/11/2026 11:59 PM Eastern
Description
RESIDENCY: Candidates must have been legal residents of the following jurisdiction(s) for at least four months immediately preceding the date of the application:
- Livingston County, or
- One of the following Counties: Allegany, Genesee, Monroe, Ontario, Steuben or Wyoming
APPLICANT QUALIFICATIONS: In order for an application to be approved, the applicant must clearly show the training, education, experience, and/or licensure/certification stated in the Typical Qualifications. All qualifying information must appear on the application form. No credit will be given for a Work Experience description that is unclear.
The work involves responsibility for determining financial eligibility, categorical classification, continued financial eligibility and income maintenance for applicants. The work involves the review and evaluation of applications and records and direct interviews with applicants. Supervision of others is not a responsibility of this class. Work is performed under the supervision of a higher ranking Social Welfare Examiner. A Social Welfare Examiner – HELP Program does related work as assigned.
Examples of Duties
- Reviews the certification form to determine that all statements are complete and consistent with every other item of information provided;
- Where necessary for clarification or completion of certification form, asks applicant appropriate questions and makes necessary additions or corrections on the form;
- Makes an evaluation of applicant's financial eligibility for assistance, may determine initial categorical eligibility, and evaluates available resource details in relation to financial eligibility;
- Prepares and computes budget for the applicant;
- Advises applicant of the eligibility determination, the amount of assistance, and when the first grant can be expected;
- Advises the applicant about the program under which they are eligible for assistance and any documentation or additional information which is necessary for final program classification;
- Recommends emergency grants as needed;
- Makes re-determinations of financial eligibility;
- Explains the validation process to the applicant;
- Advises the applicant about their duty to keep the agency informed of any change in status which may affect eligibility for assistance;
- Informs applicants about the range of services in the agency;
- If mandatory, requested by applicant/client, or need for services is indicated, refers applicant/client to social services section, or to other specialists, such as resources, housing, employment, legal, medical, etc.;
- Makes referrals for full field investigation where presumption of fraud is indicated;
- Serves as primary contact for solving applicant/client inquiries;
- Adheres to departmental customer service standards;
- Responds to and analyzes applicant/client complaints; and
- Performs other related duties as assigned.
Typical Qualifications
Applicants must meet all requirements for one of the following qualification options in order to be approved for examination and/or appointment:
Qualification Option #
1
2
Training/Education
- Possession of an Associate’s degree[1],[2].
- Possession of a high school diploma or a high school equivalency diploma.
General experience
- None required.
- Two years of full-time, paid experience in interviewing persons regarding financial matters; evaluating financial data; and/or conducting financial investigations to determine the person’s eligibility for benefits or financial obligations by applying established eligibility and/or obligation criteria.
Supervisory experience
- N.A.
License/ Certification
- None required.
Other requirements
- N.A.
[1] Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.
[2] A higher degree is also acceptable.
Social Welfare Examiner - HELP Program – NC in County Service
Supplemental Information
SPECIAL NOTE: This is a position in the non-competitive class. An appointee will attain permanent competitive status as a Social Welfare Examiner, without examination, upon the HELP Program ending and one year of service with satisfactory ratings.
NOTE: Livingston County residency is not a requirement for this position. However, Livingston County residents will be given preference in the hiring process.
Livingston County is an Equal Opportunity Employer. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation.
Salary : $26 - $31