Administrative Medical Assistant

Company: Living Water Clinic-Clinica Agua Viva

Location: Multiple sites, California

Position Overview:

Living Water Clinic is seeking a bilingual (Spanish/English) Medical Assistant with strong front office and secretarial experience to serve as an all-around assistant for our Medical Director. This unique role blends both clinical and administrative responsibilities, making it an exciting opportunity for someone who is adaptable, detail-oriented, and eager to support our mission of providing loving, quality care to our community.

The ideal candidate will thrive in a fast-paced environment, provide compassionate patient care, and contribute to the clinic’s smooth daily operations.

Responsibilities:

• Provide medical support under the direction of healthcare providers, including taking vitals, performing injections, assisting with exams, and conducting basic medical procedures (e.g., A1c, ECGs, urine tests, breathing treatments).
• Serve as front office support, including answering phones, scheduling appointments, greeting patients, and ensuring a welcoming environment.
• Perform secretarial duties such as drafting correspondence, organizing files, and managing provider calendars.
• Maintain accurate and up-to-date medical records and documentation in our AthenaHealth EMR system.
• Assist with billing and coding information for insurance purposes.
• Ensure exam rooms are clean, well-stocked, and ready for patients.
• Support patients and families by answering questions, providing education, and easing concerns.
• Promote teamwork, strong communication, and a patient-first attitude with all staff members.
Uphold patient confidentiality and clinic policies.

Requirements:

• 1 year of experience as a Medical Assistant with additional front office/secretarial experience strongly preferred.
• Bilingual (English/Spanish).
• Reliable transportation to travel between multiple clinic sites as needed.
• Knowledge of medical regulations, office procedures, and medical billing practices.
• Proficiency in (or willingness to learn) Electronic Medical Record systems.
• Excellent organizational, time-management, and multitasking skills.
• Strong interpersonal, verbal, and written communication abilities.
CMA or RMA certification preferred but not required.

Personal Qualities:

• Patient-focused, compassionate, and aligned with our clinic’s mission and values.
• Dependable, flexible, and willing to adapt between clinical and administrative tasks.
• Positive attitude and professional insight.
• Team player who can also take initiative independently.
Strong problem-solving skills and attention to detail.

Physical Requirements:

• Lift up to 20 pounds; push up to 50 pounds (on wheels).
• Stand for long periods; bend, squat, stoop, crouch, reach, kneel, twist/turn.
• Clear communication skills (in person and over the phone).
• Ability to read and work with computer systems, forms, and medical/administrative

We Offer:

• Competitive Salary
• Health, Dental, Vision Insurance
• 401(k) Matching
• Paid Time Off
• Mon - Fri 8-5
• 4 Paid Holidays
• Opportunity to be part of a growing medical start-up and eligibility for career advancement within the organization to leadership positions.

Living Water Clinic prides itself on providing loving, quality care to our patients. If you are a dedicated individual with a passion for helping others and possess the above skills, we encourage you to apply for this position.

Our organization is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.