Donation Coordinator

Overview

Ready for a Life-Changing Career? Join LiveOnNY and Make a Lasting Impact

LiveOnNY is a federally designated organ procurement organization (OPO) dedicated to honoring, saving, and transforming lives through organ and tissue donation. As a member of our team, you’ll be part of a mission-driven nonprofit organization working alongside more than 100 hospitals to support organ and tissue donors and their families—helping to bring the gift of life to those on the national transplant waitlist.

Serving a vibrant and diverse population of 13 million across New York City and the counties of Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland, LiveOnNY is proud to be one of the highest-performing OPOs in the country. Over the past three years, we’ve seen a 70% increase in organ donation—driven by the compassion and generosity of New Yorkers.

Explore a career where your work truly matters. At LiveOnNY, you’ll grow professionally while helping others live on.

Position Summary

The Donation Coordinator plays a critical clinical leadership role in the organ and tissue donation process. This position requires travel to donor hospitals to evaluate potential donors, collaborate with healthcare teams, support donor families, and manage the organ recovery process in accordance with regulatory and organizational standards.

This role demands strong clinical expertise, critical thinking, compassionate communication, and the ability to perform effectively in high-acuity hospital environments.

The primary work location is assigned donor hospital sites within LiveOnNY’s service area. Presence at hospital locations is essential and required to execute clinical and operational responsibilities, ensure regulatory compliance, preserve chain-of-custody and documentation integrity, coordinate directly with hospital clinical teams, and represent LiveOnNY in real-time decision environments.

Responsibilities

Clinical Evaluation & Donor Management

• Travel promptly to assigned donor hospitals and remain accessible during scheduled shifts.
• Evaluate potential organ donors through medical record review and physical assessment.
• Complete donor evaluations within the electronic donor record (EDR) and report findings to leadership.
• Collaborate with hospital physicians, transplant teams, leadership, and the Medical Director to optimize donor management and maximize organ suitability.
• Manage organ and tissue recovery in the operating room for brain death and donation after circulatory death (DCD) cases in compliance with CMS regulations, OPTN guidance, and LiveOnNY policies.
• Provide ongoing onsite clinical expertise from consent through organ recovery.
  
  

Family Support & Communication

• Ensure families are offered the opportunity for organ and tissue donation in a compassionate and respectful manner.
• Provide education and support to families so they can make informed decisions.
  
  

Collaboration & Leadership

• Serve as a liaison to transplant centers according to the UNET match run list.
• Consult leadership and/or the Medical Director regarding medical issues or policy deviations.
• Participate in consortiums and transplant councils as LiveOnNY’s representative when needed.
• Provide on-the-job training and peer coaching to support staff development.
  
  

Quality & Process Improvement

• Complete documentation and quality assurance requirements in a timely manner.
• Participate in performance improvement initiatives and continuous process improvement projects.
• Identify opportunities to enhance clinical practice using research-based best practices.
• Assist in developing policies and clinical practice guidelines in collaboration with Clinical Operations leadership and the Medical Director.
  
  

Professional Development

• Maintain required competencies through mandatory training, annual evaluations, and continuing education.
  
  

Qualifications

To perform this role successfully, candidates must be able to execute all essential duties satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Required Competencies

• Excellent critical thinking and clinical assessment skills
• Strong communication and collaboration abilities
• Creative problem-solving
• Professional maturity, stamina, and self-motivation
• Ability to work effectively in high-pressure clinical environments
  
  

Education & Experience

• Registered Nurse (RN) license preferred
• Minimum of one-three years of hospital experience (Critical care/ICU/OR experience preferred)
• Critical care, emergency department, or OR experience preferred
• Minimum one to three years as a Donation Coordinator.
• Preferred CPTC certification
• Related licensure or equivalent clinical experience will be considered
• Valid driver’s license and ability to travel to donor hospitals as required.
  
  

Work Schedule

• Full-time
• 40-hour work week
• Travel required to donor hospitals throughout the service area
  
  

LiveOnNY Offers a Competitive Salary & Comprehensive Benefits Package.

• 403(b) deferred annuity
• Medical/Vision/Dental
• Tuition reimbursement
• Paid time Off
• Pet Insurance
• Life Insurance
• Short Term & Long Term Disability Insurance
• Gym Membership
  
  

Salary Range: $78,750 - $147,000 annually