Senior Client Manager

Location: Los Angeles, CA (On-site / Hybrid)

🏢 Company: Tec-Do Group – LiveLab

🏭 Industry: E-commerce / Digital Marketing / Livestream Commerce

Join a Fast-Growing Global E-commerce Company

LiveLab is a global e-commerce solutions provider under Tec-Do Group, helping brands scale through livestream commerce, digital marketing, and end-to-end e-commerce operations.

We operate across 9 markets including the United States, China, Southeast Asia, Japan, and Latin America, serving 80,000 global clients.

Our portfolio includes leading international brands such as L'Oréal Group, Skechers, and Reckitt

At LiveLab, you’ll collaborate with global teams and top-tier brands while gaining hands-on experience in one of the fastest-growing sectors: cross-border e-commerce and livestream commerce.

Your Role

As an Account Manager, you will own client relationships and drive the successful execution of e-commerce and livestream campaigns.

You will work cross-functionally with internal teams (livestream, paid media, content, and operations) to deliver measurable business results for clients.

Key ResponsibilitiesClient Relationship Management

• Act as the primary point of contact for key clients
• Build and maintain long-term strategic partnerships
• Translate client goals into actionable campaign strategies

Campaign & Project Management

• Lead end-to-end execution of e-commerce and livestream campaigns
• Coordinate cross-functional teams including creators, media buyers, and operations
• Ensure timely delivery with high-quality standards

Performance Tracking & Optimization

• Monitor key metrics including GMV, traffic, and ROI
• Analyze performance data and provide actionable insights
• Continuously optimize campaigns to drive growth

Client Communication

• Deliver regular performance reports and business reviews
• Manage client expectations and feedback effectively
• Ensure smooth communication across global teams

Requirements

• 2–5 years of experience in account management, digital marketing, or e-commerce
• Experience with TikTok Shop, e-commerce agencies, or performance marketing is highly preferred
• Strong client-facing and communication skills
• Ability to manage multiple projects in a fast-paced environment
• Data-driven mindset with strong execution capability

Preferred Background

Candidates with experience in the following areas are strongly encouraged to apply:

• Livestream commerce / social commerce
• Digital marketing or performance agencies
• Influencer / creator marketing
• Cross-border e-commerce

What We Offer

• Exposure to global brands and international markets
• High-growth opportunities in the evolving e-commerce landscape
• A fast-paced, entrepreneurial, and collaborative environment
• Clear career progression and learning opportunities