What are the responsibilities and job description for the Administrative Assistant position at LiveFree Health?
Join Our Team at LiveFree Health in Delafield, WI!
Are you a friendly, organized, and motivated professional who loves helping people and keeping things running smoothly? LiveFree Health is looking for an Administrative Assistant to join our growing team in downtown Delafield.
This is more than a front desk position. It is an opportunity to be part of a positive, patient-focused clinic where your work truly matters every day.
About Us
LiveFree Health is a growing wellness clinic centered around personalized, holistic care. We offer services including Chiropractic, Neuropathy Treatment, Gut Health Support, Red Light Therapy, Massage Therapy and more. Our mission is to help patients reach their health goals while creating a warm, encouraging, and healing environment.
We are passionate about what we do, and we are looking for someone who is excited to bring energy, professionalism, and heart to our team.
Position Overview
As our Administrative Assistant, you will play a key role in creating an outstanding patient experience. You will often be one of the first people our patients connect with, setting the tone for a welcoming, organized, and professional visit.
This position combines patient interaction both on phone and face to face, administrative support, and teamwork, making it a great fit for someone who enjoys variety in their day and takes pride in helping both people and processes thrive.
Key Responsibilities Front Desk & Patient Experience
- Welcome patients with a warm and professional attitude
- Assist with patient check-in and check-out
- Schedule, reschedule, and cancel appointments accurately
- Answer phone calls professionally, help with questions, and direct calls as needed (this is key!)
- Process payments and assist with basic billing questions
Administrative Support
- Manage new patient paperwork, scanning, shredding, and record organization
- Accurately enter patient information, care plan details, and visit notes into the system
- Support daily office operations to help the clinic run efficiently and smoothly
- Other miscellaneous tasks
Patient Support & Engagement
- Respond to patient text and email communication in a timely, caring, and professional manner
- Provide HSA statements, receipts, and assist with payment tracking
- Support providers and team members with additional administrative needs as they arise
Physical Requirements
- Alternate between sitting, standing, and walking throughout the day
- Perform light cleaning duties and help maintain an organized workspace
- Occasionally lift and carry up to 25 pounds
- Take out trash and assist with daily front office upkeep
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask and stay focused in a fast-paced environment
- A positive attitude and a team-first mindset
- Experience in healthcare or administrative work is a plus, but not required
- Familiarity with insurance processes is helpful
- Comfortable using basic office software and Google Workspace tools
Why Work at LiveFree Health?
Meaningful Work
You will have the chance to make a real difference in people’s lives by helping create a positive, supportive experience for every patient who walks through our doors.
Opportunity to Grow
We are a growing clinic with big goals, and we are looking for someone who wants to grow along with us. This is a great opportunity for a motivated person seeking a long-term role with room for development.
Positive Team Environment
Our team is supportive, hardworking, and passionate about helping others. We believe work can be both meaningful and enjoyable, and we value people who bring great energy to the workplace.
Beautiful Wellness-Focused Setting
You will work in a thoughtfully designed clinic space that reflects the healing, uplifting environment we want both our patients and team to experience.
Wage & Benefits
- Pay starting at $18–$24 per hour, based on experience, with opportunity for growth over time
- 401(k) with company match
- Complimentary healthcare services within the clinic
- PTO available
- Employee discounts
- Bonus opportunities
- Health insurance is not offered at this time
How to Apply
If you are excited about joining a team where you can make an impact, grow professionally, and be part of something meaningful, we would love to hear from you.
Please submit your resume along with a brief cover letter sharing why you are interested in joining LiveFree Health.
Want to stand out? Email your resume and cover letter to doctor@livefreewi.com with the subject line: Super Administrative Assistant Found. It may sound fun, but we really do pay attention to the candidates who take that extra step.
Let’s work together to help our patients live free and thrive.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $24