What are the responsibilities and job description for the Concierge/Receptionist position at Live Oak Senior Living?
Overview
We are seeking a dynamic and friendly Concierge/Receptionist to serve as the welcoming face of our organization. This energetic role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will be highly organized, bilingual (if applicable), and possess strong communication skills to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to be an integral part of a vibrant team dedicated to delivering outstanding service and support.
Responsibilities
- Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a warm and welcoming environment
- Answer multi-line phone systems promptly, using proper phone etiquette, and direct calls efficiently to appropriate departments or personnel
- Manage front desk operations including handling mail, filing, and maintaining reception area tidiness
- Assist with office management tasks such as calendar management, appointment scheduling, and coordinating meetings
- Provide customer support by addressing inquiries accurately and courteously across various communication channels
- Support administrative functions through word processing, proofreading documents, data entry, and maintaining organized files
- Utilize computer skills to operate office equipment, update databases, and ensure smooth daily office operations
Skills
- Bilingual proficiency is highly desirable to effectively communicate with diverse clients and visitors
- Strong office management experience with familiarity in Microsoft Office Suite (Word, Excel, Outlook)
- Proven clerical experience including phone answering, filing, and administrative support
- Excellent customer service skills with a focus on client communication and professional phone etiquette
- Skilled in managing multi-line phone systems and demonstrating exceptional organizational skills
- Adept at time management to prioritize tasks efficiently in a fast-paced environment
- Computer literacy with proficiency in word processing, calendar management, and general office software tools
- Personal assistant experience or previous front desk roles that involved multitasking and client interaction
Join us in creating a vibrant atmosphere where professionalism meets warmth! This role is perfect for someone eager to showcase their organizational talents while delivering top-tier customer service. We value energetic individuals who thrive on making every visitor’s experience positive while supporting the seamless operation of our office environment.
Pay: From $14.50 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15