Security Manager

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Department: Security (Human Resources)

FLSA Status: Exempt

JOB SUMMARY

The Security Account Manager, under the general direction of the Director of Human Resources, is responsible for managing the security program and monitoring security staff for the entire library system. Promotes the security of library premises, property, customers, and staff by maintaining a high level of visibility and vigilance. Ensure the delivery of exceptional customer service and maintain high productivity and high staff morale within the security department. As Security Manager, you must demonstrate outstanding interpersonal skills, as a large portion of this job will involve interacting with staff and the general public.

RESPONSIBILITIES

All duties listed below are essential job functions for which reasonable accommodations will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related duties as requested by the Director of Regional Operations subject to reasonable accommodation.

ESSENTIAL JOB FUNCTIONS

• Deals effectively and appropriately with disorderly patrons whenever necessary, effectively correcting them, removing them, preventing harm to property or persons, and notifying law enforcement as appropriate
• Interprets, communicates, and enforces library policies, procedures, and code of conduct with library patrons; communicates information related to security to library staff
• Write Incident Reports and prepare LOPL Trespass notices
• Coordinate security needs for entire library system: monitor schedules and rotations for adequate coverage; Assists with the recruitment and selection of safety coordinators
• Plans and implements security patrols of the Main Library and branches with assigned security personnel including patrols of the exterior of the property
• Maintain a high level of visibility and vigilance for security purposes and positive public relations
• Coordinates all matters involving library-controlled parking, and enforce towing of unauthorized vehicles
• Perform security evaluations and inspections for 16 library locations
• Coordinates with outside authorities on investigations, court appearances, and prosecutions
• Works with Associate Directors and Branch Managers to help achieve the vision, mission, and goals of Live Oak Public Libraries.
• Coordinates security needs for all special events involving the library and its facilities
• Assessment of Live Oak Public Libraries Security needs for reorganization of library security team.
• Responsible for recruitment, hiring and training of systemwide security staff.
• Perform other duties as assigned.

· Bachelor’s degree in a related field preferred.

• Three (3) years of leadership experience related to law enforcement or security work which

included conducting training related to security procedures and protocols; or an equivalent

combination of education, certification, training, and/or experience.

• Law enforcement training and certification preferred.
• Post-secondary training in security management is preferred.
• Must be able to work a flexible schedule which may include some evenings and weekends.

Regular attendance at work on-site is essential to maintain the necessary teamwork, personal

interaction, and supervision that the position requires.

Special Requirements:

None.

Knowledge, Skills and Abilities:

• Knowledge of the operation of public library services and facilities
• Knowledge of security methods and procedures, including physical, technical,

administrative, and legal aspects of security

• Working knowledge of any required computer programs and security technology
• Skill to work with the technical equipment involved with the job
• Ability to analyze and respond to incident reports and communicate in a timely manner to supervisor
• Ability to select, train, supervise and manage security team
• Ability to identify potential issues or conflicts, modify processes and resolve conflict

as the need arises

• Ability to establish and maintain effective working relationships with those interacted

with during work regardless of race, color, religious creed, national origin, ancestry,

sex, sexual orientation, gender identity, age, genetic information, disability, economic

status, political affiliation, military service or diverse cultural and backgrounds

PHYSICAL DEMANDS

Work is typically performed with the employee sitting at a desk, standing for extending periods, or bending/stooping. The employee must be able to lift and carry up to 50 pounds routinely, climb stairs, stand for extended periods of time, extended walking within and outside branch locations, reach, bend, and stoop. Full range of hand and finger motion is required for data entry purposes. If applicable, the ability to distinguish color is required. Additionally, the following physical abilities are required:

Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Climbing: Ascending or descending stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.

Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.

Kneeling: Bending legs at knee to come to a rest on knee or knees

Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

Standing: Particularly for sustained periods of time.

Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Reasonable accommodations may be made to enable someone with a qualifying disability to perform the essential functions of the position.

WORK ENVIRONMENT

Typical office/library environment. Some fluctuations in building temperature related to HVAC problems can cause uncomfortable periods of heat or cold. Some periods of elevated noise levels. Some stress related to the type of work being performed may be encountered e.g., pressure related to periods of high-volume activity and multiple demands.

Live Oak Public Libraries has the right to revise this job description at any time. This description does not represent in any way a contract of employment.