Usher/Ticket Taker – Part Time/Seasonal

Job Summary:

Job Summary: This job listing is for the 2026 season.

THE JOB

PNC Bank Arts Center in Holmdel NJ is seeking rock stars to join our team as Ushers/Greeters/Ticket Takers. As a member of the usher department, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

WHAT THIS ROLE WILL DO

• Welcome guests and scan tickets upon entry. Assist guests with questions, locate their seats, and verify tickets for entry to various areas during events.
• Help maintain a safe, clean, and presentable venue for guests.
• Address and resolve guest complaints or issues promptly.
• Verify the authenticity of tickets or passes.
• Assist guests with accessibility needs, including seat accommodations.
• Support venue recycling efforts before, during, and after events.
• Guide guests to exits and provide instructions or assistance during emergencies.
• Assist in verifying crew member credentials for access to restricted areas as needed.
• Participate in the venue’s sustainability program, including resource conservation, waste prevention, recycling, and educating guests about these initiatives.
• Collaborate with crew members after events to close the venue, collect recyclables, and safely store event equipment such as lawn chairs and barricades.
• Provide directions to guests for locations inside or outside the venue.
• Ensure guests are enjoying the show safely.
• Assist with line management, coat check, wrist banding, or other tasks as requested by managers or supervisors.

WHAT THIS PERSON WILL BRING

• Willingness to provide excellent customer service.
• Acute sense of judgment, tact, and diplomacy.
• Position requires some walking, climbing stairs and standing.
• Must be 16 or older to apply.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and are encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities for qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position during the 2026 season is:

$16.00 USD Hourly

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.