What are the responsibilities and job description for the Front Desk Receptionist / Optician's Assistant position at Live Life Optical Inc?
We are seeking an enthusiastic, customer oriented Front Desk Receptionist / Optician Assistant to join our team in a fast paced growing retail optical facility.
The following candidate must:
REQUIRED: Must be bilingual in English and Spanish.
Some experience in the optical/optometry industry is preferred, but willing to train the right candidate.
Job Requirements:
· Excellent customer service, communication skills, multitasking capabilities, exceptionally organized, punctual, and professional appearance
· Comfortable with using the computer to make appointments, patient data entry, scanning documents, and creating sales invoices
· Needs to have a strong interest in helping patients and assisting with their needs
· Must be productive and efficient
Preferred Candidate Experience:
· Knowledge of assisting patients in eyewear selection, in lenses recommendations, eyewear adjustments, taking accurate PD, segment height, ocular height measurements, and dispensing of eyewear
· Understand managed care plans benefits and authorizations, billing insurances, recording payments
· Knowledge of ordering eyeglasses and contact lenses, optics, using lensometer to verify spectacle prescription, basic medical terminology
· Prior experience in sales or customer service
Other Duties:
· General Office responsibilities
· Front desk tasks / administrative duties include greeting customers, answering phone calls, handling company inquiries, processing and tracking inventory, Verifying insurances, submitting patient insurance information, scheduling appointments, record keeping, data entry, scanning forms, customer recall, and updating patient records
Must be available on Saturdays
Please submit your 1 page PDF resume.
We look forward to hearing from you.
This is a position that requires personal, direct care with patients. Good hygiene and cleanliness are required.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $17 - $19