What are the responsibilities and job description for the Experience Manager position at Live. Laugh. Illinois. Real Estate Group?
Live.Laugh.Illinois. Real Estate Group is a high-energy, relationship-focused real estate brokerage that believes people should feel cared for — from the moment they call or walk through the door. We’re known for excellence, kindness, and a client-first culture. We’re growing with intention and looking for the steady heartbeat of our office — the person who brings warmth, organization, and momentum to our day-to-day.
· - Illinois Real Estate Broker License (REQUIRED)
· - High proficiency in Canva (expert level)
· - Familiarity with Vistaprint, MailChimp, and CRM platforms (ReferralMaker preferred)
Front Office Presence:
· - Answering phones welcoming clients and agents
· - Managing office flow, supplies, and maintaining a professional environment
Marketing Execution (Branded Canva Templates Provided):
· - Social media posting for all agents and Brokerage
· - Designing and sending postcard mailers
· - Sending bi-weekly email newsletters
· - Creating listing marketing materials
Agent Experience & Office Support:
· - Support agents with pop-by creation and other office-related tasks
· - Maintain a positive, warm, and professional office environment
· - Assist agents with basic marketing needs and CRM tasks
Client & Agent Appreciation:
· - Planning and coordinating 2–3 client appreciation events annually
· - Planning and coordinating 2–3 agent appreciation events annually
· - Celebrating closings, birthdays, home anniversaries, and life milestones
· - Warm, enthusiastic, people-first presence
· - Self starter with keen ability to multitask and adapt to shifting priorities
· - Excellent time management ability and high attention to detail
· - Creative problem solver with a love for celebrating people
· - Confident decision-maker while respecting leadership direction
- Monday–Friday, in-office
- Occasional evenings/weekends for events (flexibility provided)
- Pay based on experience, with future potential to supervise a part-time assistant
- Paid holidays and vacation time