Bartender - Guy Fieri's

Overview

Function (Scope and Main Purpose of Job)

The Service Bartender is responsible and accountable for all aspects of alcoholic and non-alcoholic beverages sales and service at bar outlets throughout the casino. Ensure consistent quality of products. Prepares and serves beverages with a sense of quality and a flare unparalleled in the local market to enhance the experience of the guest during their visit with Live! Casino.

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here

Specific Responsibilities and Duties

• Responsible for setting up bars
• Responsible for handling all cash transactions.
• Responsible for all opening and closing inventories of all stock.
• Responsible to take orders from guests and servers and serving the orders accurately and in a timely manner.
• Keep area in a clean and orderly manner.
• Monitor supply levels and assess stocking needs.
• Direct and observe bar back staff
• Responsible to have knowledge of guests limitations and company policy and procedure regarding limitations.
• Ensure guests receive a favorable gaming experience.
• Consistently maintain appearance standards, as established.
• Knowledge of alcoholic beverages, liquors, wines, beers and ales; portray an “ask me” image with knowledge.
• Knowledge of all bar equipment, Easy Bar System, ABC laws and regulations and gaming laws; knowledge of bar operations
• Knowledge of sanitation and health department regulations for safe handling of alcohol.
• Other duties as assigned

Qualifications

Job Requirements (skills, knowledge, and abilities) 

• Ability to “upsell” and recommend products to guests.
• Ability to perform, addition, subtraction, multiplication and division.
• Ability to speak, read, write and understand basic instructions in English.
• Ability to make change from sales; reconcile and balance sales at the conclusion of the shift.
• Demonstrate ability to entertain bar guests within socially-appropriate standards.
• Able to effectively handle situations that may arise due to intoxication.
• Ability to communicate with all departments and other team members

Educational Requirement

• Education: A high school diploma or GED equivalent is preferred. Completion of professional bartending training desired.  Mixology training a plus.
• Experience: Minimum of six (6) months to one (1) year experience as a bartender in a high volume operation.

Physical Requirements

• Ability to stand and walk for the duration of shift
• Ability to perform assigned job duties in an interruptive environment under frequent time pressures
• Ability to handle multi-tasking heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
• Ability to regularly utilize sufficient vision or other powers of observation to review documents and computer screens and organize documents and materials.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.
• Due to the casino environment, frequent exposure to “adult” language.