What are the responsibilities and job description for the Barback - PBR - Greensburg position at Live! Casino Pittsburgh?
Function (Scope and Main Purpose of Job)
Responsible for organizing and stocking the bars with major supplies and beverage products.
Core Service Standards
CLEAN Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities And Duties
Responsible for organizing and stocking the bars with major supplies and beverage products.
Core Service Standards
CLEAN Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities And Duties
- Assists bartenders in the service of beverages to guests.
- Maintains service stations, cleanliness of bars and re-stocks to par.
- Puts beverage orders away in correct locations, re-stocking of pump room, soda room, and changing out kegs as needed.
- Assists guests in a courteous and friendly manner.
- Stocks main coolers with all beverage products.
- Shovels ice from ice machine into ice bins.
- Maintains deep cleaning of all beverage areas and equipment.
- Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.
- Requires heavy lifting.
- Ensures compliance with all federal and state gaming regulations.
- Understands all PLCB regulations.
- Abides by company and department specific appearance standards.
- Performs additional duties as assigned.
- Must be able to work in smoke filled environments.
- Must be RAMP certified. (must complete RAMP Certification during Company Training)
- Must be able to obtain and maintain licensure as required by the State Gaming Agency for the position.
- Must have thorough knowledge of approved Responsible Gaming Program.
- Required to work nights, weekends, and/or holidays.
- High school diploma or GED preferred.
- 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
- Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
- Ability to stand for long periods of times without sitting or leaning.
- Handling, carrying or lifting items weighing up to 75 pounds.
- Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
- Ability to use near vision, see details at close range.
- Use of going up and down 31 stairs multiple times per day and elevators.
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You may occasionally work in an environment where smoking is allowed.