What are the responsibilities and job description for the Live! Cocktail Server (Part-Time) - Philadelphia position at Live! Casino & Hotel Philadelphia?
Why We Need Your Talents
Do you have a passion for fine dining and customer service? Can you bring energy to our guests?
If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.
Where You’ll Make an Impact
Do you have a passion for fine dining and customer service? Can you bring energy to our guests?
If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.
Where You’ll Make an Impact
- Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
- Alert Management of any service and/or safety issues.
- Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
- Responsible for all bank and cash handling procedures and variance policies.
- Carrying a tray of beverage and food offerings throughout the restaurant/bar.
- Serving and replenishing, as requested.
- Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
- Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
- Performing additional duties as assigned.
- Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
- Abides by company and department specific appearance standards.
- Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
- Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
- Must be RAMP certified.
- Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
- Able to work entire shift, in full costume, without accommodations.
- Must have thorough knowledge of approved Responsible Gaming Program.
- Must be able to work in smoke filled environments.
- Must have full working knowledge of POS.
- Required to work nights, weekends, and/or holidays.
- High school diploma or equivalent preferred.
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
- 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
- Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
- Handling, carrying or lifting items weighing up to 30 pounds.
- Must be able to work in a smoke-filled environment.
- Ability to stand for long periods of times without sitting or leaning
- Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.