Banquets General Manager - Philadelphia

Why We Need Your Talents

The Banquets General Manager is responsible for ensuring that large party dinners and functions are executed in the most efficient and customer-pleasing way possible. The General Manager generally supervises every aspect of execution of a banquet, from setup and breakdown to the actual service, along with scheduling, training and hiring personnel.

Core Service Standards

CLEAN Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Where You'll Make an Impact

• Ensures smooth and efficient functioning of the Banquet Department on a daily basis.
• Responsible for the timely, precise and expert execution of all banquet functions.
• Ability to meet the demand of clients’ events to include presence at numerous food and beverage functions throughout the day.
• Plan and execute all groups from a conference management standpoint, including banquet event orders, group resumes and meeting room setups.
• Assumes responsibility for all equipment, inventories, supplies, furniture and fixtures assigned to the Banquet Department. Ensure that cleaning is scheduled for all banquet equipment during slow times.
• Provides leadership, direction, training and support for the team members and leaders in the department.
• Responsible for recruitment and training of new employees and maintains appropriate staffing levels at all times by liaising with the Recruiting Department.
• Ensure cost effective scheduling of the Banquet Leadership team, Captains, Banquet Servers, Bartenders and House persons to minimize productivity to forecast and budget.
• Assists with establishing good relationships with other departments and outside vendors.
• Attends all financial meetings and is responsible for all P&L statements and goals
• All other duties as assigned.
  
  
  

Skills You'll Need To Succeed

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
  
  
  

A Few Must Haves

• Preferred, five (5) to seven (7) years of experience in Banquet management and supervision in a fine dining facility.
• Preferred, four (4)-year degree in related fields or equivalent work experience.
• Must be able to obtain and maintain a valid gaming license as determined by the State and Gaming Commission for the position.
  
  
  

Physical Requirements

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.
  
  
  

Life at Live!

• 24/7 high energy casino
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.